Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Vijay Vertisema

Fort Lauderdale,FL

Summary

1. Known for dedication and commitment to delivering high-quality results on time, every time 2. Eager to expand knowledge and enthusiastic about continuous learning and professional development 3. Am committed to ongoing learning and staying up to date with industry trends Willing to relocate: Anywhere Authorized to work in the US for any employer

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Professional contractor skilled in project management, site supervision, and client relations. Expertise in delivering high-quality results through effective team collaboration and adaptability to changing project needs. Strong focus on safety, compliance, and efficient resource utilization. Reliable and goal-oriented with proven track record of successful project completions.

Driven and highly adaptable with keen eye for detail, bringing solid foundation in project management and hands-on problem-solving skills. Proficient in understanding complex blueprints and ensuring compliance with safety regulations. Committed to delivering high-quality work and contributing to successful project outcomes.

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Professional contractor prepared to bring extensive project management experience to new role. Known for delivering projects on time and within budget while maintaining strong client relationships. Focused on team collaboration and adapting to changing project requirements, with expertise in construction planning and problem-solving.

Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

Team Member

Panera bread
08.2024 - 11.2024
  • Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted in onboarding of new team members by providing guidance, support, and training resources to ensure smooth transition into work environment.
  • Assisted customers in selecting merchandise best suited to needs.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

1099 Contractor

Primerica Financial Services
07.2024 - 10.2024
    • Established long-term relationships with clients, resulting in increased repeat business.
    • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
    • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Sales Representative

Vivint
11.2023 - 07.2024
  • Door to door sales
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated prices, terms of sales and service agreements.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Server

Local food truck
08.2022 - 10.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Processed orders and sent to kitchen employees for preparation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Buser/Server

Tijuana Flats
10.2021 - 12.2022
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Processed orders and sent to kitchen employees for preparation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Checked guests' identification before serving alcoholic beverages.

Education

Completed S.A.F.E Course - Powered lift trucks

Sheridan Technical College
2051 Stirling Rd Pembroke Pines FL 33332 U.N. S.T.
09.2024

High school diploma -

South Plantation High School
Plantation, FL
12.2024

Skills

  • Sever
  • Busser
  • Supervising experience
  • Cash handling
  • Sales Experience (2 years)
  • Retail Sales (2 years)
  • Business Management (1 year)
  • Safe operation of powered industrial trucks
  • Door-to-Door Experience
  • Sales Management
  • Attention to detail (2 years)
  • Forklift maintenance
  • Forklift certifies
  • Time management
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash register operation
  • Strong work ethic
  • Memory retention
  • Excellent teamwork

Accomplishments

  • Exceeded monthly quota over 5 times.
  • Documented and resolved account management issue which led to a a satisfied customer.
  • Resolved product issue through consumer testing.

Languages

Creole
Native or Bilingual

Timeline

Team Member

Panera bread
08.2024 - 11.2024

1099 Contractor

Primerica Financial Services
07.2024 - 10.2024

Sales Representative

Vivint
11.2023 - 07.2024

Server

Local food truck
08.2022 - 10.2023

Buser/Server

Tijuana Flats
10.2021 - 12.2022

Completed S.A.F.E Course - Powered lift trucks

Sheridan Technical College

High school diploma -

South Plantation High School
Vijay Vertisema