Summary
Overview
Work History
Education
Skills
Personal Information
Skill Matrix
Accomplishments
Software
Certification
Timeline
Generic

Vijaya Chalikonda

Senior Quality Assurance Consultant
Alpharetta,GA

Summary

Around 15+ years of experience in Software Testing Sound domain knowledge in Retail Store, financial services with debit, credit card transactions, and Pharmacy Strong experience with testing, Quality Assurance in Agile environment Worked on manual and automation testing with Postman, using IntelliJ IDE for Rest Assured tool Experience using various defect tracking tools like HP ALM, Quality Center, JIRA, Qtest Experienced in CICS Mainframe platform Experienced in executing automation Selenium test scripts and modified existing scripts as per requirements Experience in working with Databases such as MSSQL, Oracle & CosmoDB Experience in API manual testing using Swagger & Postman Experienced in development methodologies of Agile & Waterfall model Leadership skills by providing supervision for both onsite and offshore team members Experience in test strategy design for various types of testing, including functional testing Knowledge in creating test plans, writing and executing test cases, manual testing Experience in Micro services testing, and working in cloud environment of Azure Strong analytical and problem solving skills Strong organizational & communication skills, both verbal & written, team player and interpersonal skills Involved with mobile and web testing on iPhone, Android, and other browsers Create certain account conditions and execute special testing requirements for test validation. Implement CI/CD pipelines using Azure DevOps or other tools to automate the build, test, and deployment processes. Ensure that all processes adhere to security best practices and comply with relevant industry standards and regulations Worked with an Agile Scrum team, actively participating in sprint planning, daily stand-ups, sprint reviews, and retrospectives. Worked closely with product owners, architects, QA engineers, and other stakeholders to ensure that all processes meet business requirements and align with the overall system architecture. Well versed with unit testing, dynamic application security testing, interface testing, integration testing, end-to-end testing, and/or user acceptance testing. Create and execute automated test plans/strategies based on business requirements. Collaborate with engineers/architects, clients, etc., to validate test environments, test data, and results.

Professional in quality assurance committed to ensuring software integrity and reliability. Extensive experience in designing and executing comprehensive test plans to identify defects early in development cycle. Focused on collaborative teamwork and adaptable to changing project requirements, consistently leveraging expertise in automated testing and meticulous documentation.

Overview

17
17
years of professional experience
1
1
Certification
1
1
Language

Work History

QA Engineer

Dollar General
01.2024 - 11.2024
  • Company Overview: DG is proud to be America’s neighborhood general store
  • We strive to make shopping hassle-free and affordable with more than 20,000 convenient, easy-to-shop stores in 48 states
  • Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, seasonal items, paper products and much more from America’s most-trusted brands and products, along with high-quality private brands
  • Release planning and Backlog refining sessions as a part of Agile process
  • Daily cadence calls with offshore and onshore project team
  • Requirements discussions with project team and developers
  • Creating functional test cases and E2E test cases to review with project team
  • Creating test cases under the Epic story using Jira app Zephyr
  • Creating the testing status reports from Jira to by generating custom report for management showing test coverage
  • Database validations in cloud environment with CosmoDB, and on-prem Oracle DB
  • Creating and executing API manual testing using Swagger & Postman
  • Automation of WebUI testing with Katalon studio
  • Created and tested various scenarios with test scripts
  • Automating API Test scripts using Reset Assured Java based tool
  • Responsible for testing API by developing and executing automated test scripts for REST using Rest Assured, with INTELLIJ as IDE
  • The Code repository is on Gitlab
  • Creating of JIRA for defect tracking and providing all screenshots of issue
  • DG is proud to be America’s neighborhood general store
  • We strive to make shopping hassle-free and affordable with more than 20,000 convenient, easy-to-shop stores in 48 states
  • Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, seasonal items, paper products and much more from America’s most-trusted brands and products, along with high-quality private brands

Lead QA Engineer

Fiserv
11.2021 - 12.2023
  • Company Overview: Fiserv, Inc
  • Is an American multinational company headquartered in Brookfield, Wisconsin that provides financial technology services to clients across the financial services sector, including banks, thrifts, credit unions, securities broker dealers, mortgage, insurance, leasing and finance companies, and retailers
  • Sprint planning and Backlog grooming sessions as a part of Agile process
  • Daily Status call with offshore and onshore project team
  • Requirements and RTM discussions with migration team and work with offshore team
  • Validate test data including merchant ID and card number setup before actual test
  • Executed transactions using Windows based tool Astrex and Linux scripts
  • Creating test cases in Zephyr with the help of RTM and spec documents, and testing as per the application configurations to test the positive and negative scenarios for each client
  • Credit transactions E2E testing on UAT environment for multiple projects and coordinate with backend teams (North, South, Omaha, Prop) for validations up to report generation
  • End to end testing for debit networks including Visa, Star, Pulse, Interlink, Maestro
  • Log validations on Linux platform, using scripts
  • Worked in environment with both offshore and onshore teams, provided leadership as needed to execute multiple projects as per timelines
  • Responsible for regression test for each release
  • Defects are created in JIRA for the tracking of code changes
  • Fiserv, Inc
  • Is an American multinational company headquartered in Brookfield, Wisconsin that provides financial technology services to clients across the financial services sector, including banks, thrifts, credit unions, securities broker dealers, mortgage, insurance, leasing and finance companies, and retailers

Software Quality Engineer

Global Payments Inc.
10.2020 - 10.2021
  • Company Overview: Global Payments Inc
  • Is an electronic transaction processing company
  • The company also provides comprehensive business-to-business payment card and processing services, such as cash management, financial electronic data exchange, management information and reporting services
  • Sprint planning and Backlog grooming sessions as a part of Agile process
  • Daily Scrum call with PM, DEV, and QA
  • Application configuration validations with requirement documents per each client
  • Creating test cases in ALM and testing as per the application configurations to test the positive and negative scenarios for each client
  • Validate Mainframe different green screens for all updates from testing the application
  • Validating security and eligibility roles assigned to the application from requirements and make sure they are not missing in prod application
  • Creating Drafter files for different clients to upload transactions to Mainframes
  • Processing Disputes with different intake reason codes
  • Fraud testing with different roles and with reasons
  • Create Authorizations from CICS services to match the purchase transactions
  • Creating of JIRA for defect tracking and providing all screenshots of issue
  • Global Payments Inc
  • Is an electronic transaction processing company
  • The company also provides comprehensive business-to-business payment card and processing services, such as cash management, financial electronic data exchange, management information and reporting services

Software Quality Engineer

Interactive Communications (InComm)
03.2012 - 08.2020
  • Company Overview: InComm provides financial services for several vendors
  • These products are reloadable Vanilla Visa, Master Card & Amex Gift debit cards, also we have 30 websites to access the services from Web, Mobile
  • Sprint planning and Backlog grooming sessions as a part of Agile process
  • Daily Scrum call with SA, BA, DEV, and QA
  • Participate in retrospective meetings after each sprint to discuss lessons learned and to improve on process
  • Working with the management to develop and improve on the existing quality assurance policies and procedures relating to software testing
  • Creating test data for each product type with different channels from DB for Test Data Management (TDM)
  • Activating the products using Postman tool and Redemption transaction using Clear to Pay tool, Pin setup from IVR, Pin Based redemption transactions, and International redemption transaction using different currency codes as per the country
  • Following agile methodology practices, and procedures in software Development life cycle
  • Writing all the required SQL quires to verify the Database entries
  • Debugging of issues by verifying the logs and provide the root cause of the issue to the developer
  • Writing the test cases and logging the Defects in test management tool HP ALM
  • Also worked on test management using Jira Zephyr
  • Experience in reviewing test cases from onsite and offshore team and QA inspections
  • Creating of JIRA for defect tracking and driving the resolution of issues detected
  • Tracking defects using JIRA and generating defect summary report
  • InComm provides financial services for several vendors
  • These products are reloadable Vanilla Visa, Master Card & Amex Gift debit cards, also we have 30 websites to access the services from Web, Mobile

QA Tester

Rite Aid
03.2008 - 08.2011
  • Company Overview: The purpose of the project is to provide a web based Application for Rite Aid which had various modules including member information, provider information, formulary Drugs, non-formulary Drugs, brand and generic medicines
  • Good understanding of Medicare, Medicaid, Welfare benefits, HIPAA, guidelines
  • The purpose of the project is to provide a web based Application for Rite Aid which had various modules including member information, provider information, formulary Drugs, non-formulary Drugs, brand and generic medicines

Education

Bachelor’s degree - Commerce

Andhra University

Skills

Windows

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Personal Information

Visa Status: US Citizen

Skill Matrix

Windows, Linux, CICS Mainframes, Mssqlserver, Sql, Oracle 19c, IntelliJ IDE, Rest Assured, Postman, Swagger, Selenium, HTTP Request tool, SoapUI, Eclipse Java IDE, LISA, HP ALM, JIRA, XML log validation, QC, Qtest, Astrex, Certified ASTQB Foundation level

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].

Software

Manual testing

Certification

CSQA - Certified Software Quality Analyst

Timeline

QA Engineer

Dollar General
01.2024 - 11.2024

Lead QA Engineer

Fiserv
11.2021 - 12.2023

Software Quality Engineer

Global Payments Inc.
10.2020 - 10.2021

CSQA - Certified Software Quality Analyst

04-2013

Software Quality Engineer

Interactive Communications (InComm)
03.2012 - 08.2020

QA Tester

Rite Aid
03.2008 - 08.2011

Bachelor’s degree - Commerce

Andhra University
Vijaya ChalikondaSenior Quality Assurance Consultant