VIJAYAKRISHNAN SHANMUGAM
Atlanta,Georgia
Summary
WMS Consultant with a track record of driving process improvements in supply chain operations. Successfully led the implementation of Manhattan Active WM solution, optimizing inbound and outbound flows while enhancing system performance through rigorous testing and post-implementation support.
Overview
11
11
years of professional experience
Work History
WMS Analyst
Zensar
Bengaluru, India
12.2021 - Current
- Led end-to-end implementation of Manhattan Active WM in various warehouses for Macy's and Adidas.
- Implemented successful integration of WMS with other systems like hosts, CEB, MHE (WES, WCS) and 3P systems.
- Led and Executed rigorous testing thorough various test phases like SIT, UAT, regression and ORT.
- Managed overall QA processes, including test cases, use cases, and data during all test phases.
- Mentored a team to successfully deliver the implementation of MAWM in a Greenfield warehouse.
- Collaborated with various partner system team (engineering, operations, SRE, host systems) in identifying the gaps and developing solutions to existing warehouse processes.
- Managed Go-live activities and provided hypercare support post-implementation.
- Spearheaded automation initiatives for end-to-end flows in inbound and outbound modules but converting the regression suites to Automation Scripts using Playwright.
Senior Associate Consultant WMS
Infosys
Chennai, India
01.2021 - 12.2021
- Provided WMS post implementation solution and fixes to all the warehouses for a global client (ABInbev)
- Analyzed the flow and process associated to the Warehouse and provided efficient solutions and process improvement
- Finding the Root cause analysis for issues that arise in the day-to-day operation in the warehouse and provided a permanent fix and performed Regression/smoke testing post change requests.
- Supported and maintained 23 warehouses across Canada at L2 level, performing change requests and enhancements in the application.
- Interact and prepare a metrics and qualitative analysis and present it to the client and other stakeholders on a weekly basis
- Requirement analysis and cost estimation for change implementation of various modules and new features in the Warehouses
Domain Consultant
Wipro
Chennai, India
06.2019 - 01.2021
- Provide domain consulting and advisory services (Business Process Improvement/Re-engineering, Gap Analysis, Transformation Roadmaps) to customers
- Lead and assist in implementation of end-to-end solutions to customer (NIKE) and monitoring all the releases through Regression testing of the flow.
- Analyzed the flow and process associated to the Warehouse and providing efficient solutions and process improvement
- Lead a team of Production support and assist the activities at a L1.5 level
- Possess a thorough knowledge on the functional aspect of flow and warehouse processes through Manhattan UI and Interfaces (Manhattan Integration framework)
- Coordinate with various teams in the Warehouse Campus to a smooth resolution of day-to-day incidents and issues faced by the users
- Developing RCA documents of major standstill issues and be a subject matter expert in Manhattan Implementation and global templates to upgrade, build from scratch the DCs.
- Coordinating and recording all the Service Level Agreements between Client and Company and make sure all the processes are complying to the SLA through various SLA metrics
- Involve in Automation process for frequently occurring issues and incidents in effort to reduce the Volume of issues
- Have a good knowledge on querying and PL/SQL to fetch/edit the records in the backend that supports the Manhattan UI
- Involving in Audit activities of various items, LPNs, ASNs and to provide solutions to the respective shortcomings if any
- Authoring Process manuals and User guidance manual to ensure the day-to-day process are performed smoothly and in attempt to avoid frequent mislead.
Sales Operations Intern
Mondelez International
Bengaluru, India
04.2018 - 06.2018
- Analyzing the weighted distribution, visual merchandising and its impact on category offering of the various products of Mondelez
- Working closely with the distributor in creating an effective distribution method
- Probing retail outlets and performing a market research on other category offerings
- Acquiring syndicated retail sales data from Neilson and devised the Perfect seven plan for the retail outlets
- Negotiation with the designated outlets for converting them into a Perfect seven outlet
- Managing and working closely with the merchandisers and salesman to improve orders
- Studying the ways of working of salesman and their efficiency optimization
Application Development Analyst
Accenture
Bengaluru, India
07.2015 - 04.2017
- Collaborated with the client faced onshore team and performed a gap analysis of the business requirement and creating requirement traceability matrix and documenting the technical requirements
- Verified Functional Documents and transiting into technical documents
- Developed business models and entities as per the client requirements
- Creating use cases and test cases for system and user acceptance tests
- Managed and querying the backend Database systems and integrating with the application, worked on Deployments of the deliverables into a Go live environment
- Experienced in working In an Agile environment
- Worked on MS SQL server data base for all the data related issues.
Education
PGDM - Operations management
NMIMS
Bengaluru, KA12-2019
B.Tech - EIE
VIT University
Vellore12-2015
HSC - XII, PCM
Kendriya Vidyalaya (SAC) CBSE
Ahmedabad12-2011
SSC - X, Science
Kendriya Vidyalaya (SAC) CBSE
Ahmedabad12-2009
Skills
- Manhattan Active WM
- ProActive
- Manhattan WMS
- HighJump WMS
- Supply Chain Management
- FORTNA WES, KNAPP, Nexus WCS
- System and User Acceptance Testing
- MS SQL server, Excel, PowerApps
- Oracle PL/SQL
- Jira, Solutions Now, ServiceNow
- Warehouse management
Accomplishments
- Awarded Merit Scholarship for the best academic performance at VIT University
- Star of the quarter Award for best performance at Wipro for Manhattan WMOS
- Star Achiever - H2FY22 (Individual) award at Zensar
- Team Achievement - H2FYT22 (Team) award at Zensar
- Digital Marketing Fundamentals by Google Unlocked
- Scrum trained professional by Accenture.
- Infosys Certified Manhattan WMS Intermediate.
- Led and fostered a team for L1 Production Support for the largest DC in the US.
- Led the team of L2 application support for around 21 Warehouses in Canada.
- Top Talent Award in Zensar for the FY 24-25.
- Manhattan Active Go to Market Foundations Certified
Languages
- English
- Hindi
- Tamil
- Telugu
- Kannada
- Gujarati
- Basic German
Timeline
WMS Analyst
Zensar
12.2021 - Current
Senior Associate Consultant WMS
Infosys
01.2021 - 12.2021
Domain Consultant
Wipro
06.2019 - 01.2021
Sales Operations Intern
Mondelez International
04.2018 - 06.2018
Application Development Analyst
Accenture
07.2015 - 04.2017
PGDM - Operations management
NMIMS
B.Tech - EIE
VIT University
HSC - XII, PCM
Kendriya Vidyalaya (SAC) CBSE
SSC - X, Science
Kendriya Vidyalaya (SAC) CBSE