Summary
Overview
Work History
Education
Skills
Timeline
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Vijayan Rajashree Balaji

Bangalore,India

Summary

Dedicated professional bringing several years of experience and diligence to handle needs of large and complex products. Solid history in both manual testing and production support. Seek to apply expertise to growth-oriented, dynamic position.

Overview

3
3
years of professional experience

Work History

QA Tester / Production Support

Freelance
Bangalore, India
04.2024 - Current
  • Engage in agile project management with clients, participating in virtual sprint planning meetings, ensuring alignment on deliverables, and adapting to changing client requirements
  • Perform manual testing across various platforms and devices to ensure consistent functionality, usability, and high-quality user experiences for client applications
  • Execute smoke tests on new builds to verify critical functionality and ensure the software is ready for further testing stages
  • Generate and maintain test data sets to ensure comprehensive testing coverage and accurate validation of application functionality across various scenarios
  • Analyze test results and present findings to clients, helping them make informed decisions about the stability and functionality of their applications
  • Provide detailed root cause analyses for issues encountered in production, ensuring clients understood underlying problems and potential long-term solutions
  • Offer production support for clients, quickly diagnosing and resolving issues in live environments to minimize downtime and maintain project delivery schedules
  • Conduct cross-browser and cross-device testing, ensuring compatibility and consistent performance across different environments, tailored to each client's needs

QA Tester / Production Support

Charter Communications
Saint Louis, Missouri
05.2021 - 02.2024
  • Conducted manual testing for web applications, ensuring all functionality aligned with project requirements
  • Collaborated with developers and product managers to identify, report, and track defects using Jira, ensuring timely resolution and release of bug-free applications
  • Executed detailed functional testing, verifying that all features worked as intended and met project specifications
  • Conducted regression testing to ensure that recent code changes did not introduce new bugs or break existing functionality
  • Utilized Postman & Swagger for API testing, validating requests and responses, ensuring proper data flow between front-end and back-end systems
  • Performed load and stress testing using tools such as JMeter to evaluate application scalability and stability under varying load conditions
  • Tested with real-world datasets to validate accurate application behavior and identify any data-related issues
  • Worked closely with the development team to ensure proper API documentation and maintain a clear understanding of API specifications
  • Conducted compatibility testing across various platforms and browsers to ensure optimal user experience
  • Provided production support, troubleshooting issues reported by clients or internal teams in real-time environments
  • Participated in daily stand-up meetings, reporting progress and any roadblocks to ensure timely completion of tasks

Education

BFA - Animation & VFX

Academy of Art University
SFO, CA
12.2019

Management Information Systems -

OCCC
Oklahoma City, OK
11.2014

Skills

  • Manual Testing
  • Load Testing
  • API Testing
  • Bug Tracking & Reporting
  • Production Support
  • Data-Driven Testing
  • Version Control
  • Adaptability
  • Problem-Solving

Timeline

QA Tester / Production Support

Freelance
04.2024 - Current

QA Tester / Production Support

Charter Communications
05.2021 - 02.2024

BFA - Animation & VFX

Academy of Art University

Management Information Systems -

OCCC

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Vijayan Rajashree Balaji