Vijay Kumar Makineni

Branch Expansion:

• Led the successful expansion of branches across Karnataka and Goa, increasing market presence and accessibility to microfinance services.

Strategic Planning:

• Formulated and executed plans to drive business growth and enhance operational efficiency.
• Tailored strategies according to market trends and regional needs.

Operational Coordination:

• Ensured efficient microfinance operations across Karnataka and Goa by managing daily tasks and adhering to company policies.
• Improved operational functionality by streamlining processes.

Compliance and Risk Management:

• Ensured compliance with regulatory and legal standards.
• Identified and mitigated operational and financial risks.

Leadership:

• Directed state-level teams, overseeing recruitment, training, and performance evaluations.
• Fostered a productive work environment by leading teams to achieve organizational goals effectively.

Reporting and Analysis:

• Generated and presented regular performance and financial reports to senior management.
• Utilized data analysis to identify trends and opportunities for improvement.

Stakeholder Engagement:

• Built and maintained relationships with customers, partners, and local authorities to address and resolve issues promptly.
• Engaged with key stakeholders to sustain positive relationships.

Financial Oversight:

• Monitored financial performance with a focus on optimizing Overdue (OD) collections and improving collection rates.
• Maintained financial health by ensuring adherence to budgets.

Branch Coordination:

• Coordinated branch operations across West Bengal, Assam, Jharkhand, Orissa, and Chhattisgarh, ensuring smooth and efficient functioning.

Political Issue Resolution:

• Effectively managed and resolved political issues impacting branch activities and operations.

Staff Recruitment:

• Recruited and onboarded staff to support collection and branch operations.
• Ensured teams were adequately staffed and trained for optimal performance.

Overdue Collections Management:

• Directed and managed the Overdue (OD) collections process.
• Implemented effective strategies to recover overdue payments and minimize risk.

Collection Strategy Enhancement:

• Developed and executed targeted strategies to improve collection efficiency.
• Analyzed data to identify trends and refined approaches for better results in overdue collections.

Leadership and Team Development:

• Led a team of collection officers and branch managers.
• Provided training and guidance to enhance team effectiveness in managing overdue accounts.
• Fostered a high-performance culture to achieve collection targets.

Stakeholder Engagement:

• Maintained relationships with key stakeholders, including clients and partners.
• Facilitated collections and addressed issues related to overdue accounts.

Operational Oversight:

• Monitored performance and ensured the smooth operation of collection processes.
• Resolved operational issues and implemented best practices.

Reporting and Data Analysis:

• Prepared and presented reports on collection performance, trends, and strategies to senior management.
• Used data-driven insights to recommend improvements and adjustments.

Compliance and Risk Management:

• Ensured compliance with regulatory requirements and company policies in all collection activities.
• Identified and mitigated risks associated with overdue accounts.

Portfolio Management:

• Successfully maintained a portfolio of 600 crores, ensuring consistent performance and growth.

• Debt Recovery: Reduced Portfolio at Risk (PAR) in Andhra Pradesh.
• Operations: Managed microfinance in Tamil Nadu and Kerala, and debt recovery in Andhra Pradesh.
• Product Launch: Introduced LAP product in Thiruvannamalai, issuing 8 loans worth Rs. 95,00,000.
• Recruitment: Hired trainee staff across branches.
• Portfolio Growth: Enhanced healthy portfolio in Tamil Nadu.

Fraud Management:

• Pursued legal action against fraudulent staff and enhanced internal controls to prevent future issues.

Customer Relations:

• Managed stakeholder relationships and resolved overdue payment issues, enhancing customer satisfaction.

Operational Efficiency:

• Implemented best practices and targeted strategies to improve collection processes.

PAR Reduction:

• Reduced Portfolio at Risk (PAR) in Tamil Nadu through innovative tactics.

Collaboration:

• Shared Overdue (OD) data with MFIN/Sadhan and network MFIs, reducing PAR by 70-80% in some branches.

Team Leadership:

• Supported branch managers and collection teams with training and guidance to enhance performance.

Branch Management:

• Ensured adherence to company policies and achievement of targets across multiple branches.
• Conducted field visits to monitor activities and assess performance.

Risk Management:

• Implemented measures to identify and mitigate potential risks.

Communication:

• Maintained regular communication with division managers to report on area performance.

Strategy Development:

• Enhanced branch performance and operational efficiency through strategic initiatives.
• Collected and analyzed performance data to identify trends and areas for improvement.

Training and Development:

• Conducted training programs for branch managers and staff, focusing on skill development and compliance.
• Resolved conflicts between departments by providing clear direction on tasks or duties.

• Identified opportunities for process improvement initiatives within the branch.
• Monitored financial performance of the branch on a monthly basis.
• Managed staff scheduling,and training processes.
• Assisted other branches when needed during peak periods or special projects.

• Participated in team meetings to discuss new ideas around finance process automation opportunities.
• Prepared balance sheets, income statements, cash flow statements according to Generally Accepted Accounting Principles.
• Generated weekly, monthly and quarterly reports summarizing key financial metrics.
• Prioritized and organized tasks to efficiently accomplish service goals.