Viji Mohan
Tampa,FL
Summary
Dynamic Solution Architect at ByDesign Technologies with expertise in solution architecture and requirements gathering. Proven track record of enhancing system performance and reliability through innovative design and integration strategies. Adept at translating complex concepts for diverse stakeholders, fostering collaboration, and delivering high-quality solutions on time. Strong technical documentation skills complement a commitment to client satisfaction.
Overview
17
17
years of professional experience
Work History
Solution Architect
ByDesign Technologies
11.2021 - Current
- Designed scalable architecture solutions to enhance system performance and reliability.
- Led workshops to gather requirements from stakeholders, ensuring comprehensive project scopes.
- Oversaw the integration of third-party applications, improving overall system interoperability and functionality.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
Senior Solutions Engineer
ByDesign Technologies
10.2019 - 11.2021
- Analyzed system architectures to identify areas for optimization, resulting in improved system efficiency and reliability.
- Mentored junior engineers, fostering skill development and improving overall team performance on projects.
- Evaluated vendor proposals and managed relationships, ensuring selection of optimal technology partners for project success.
- Devised innovative approaches to address common client pain points, resulting in improved user experiences and higher satisfaction rates.
- Provided exceptional pre-sales support, contributing to increased sales revenue and an expanded client base.
- Optimized existing software solutions through regular updates, bug fixes, and feature enhancements for better overall functionality.
Solution Engineer
ByDesign Technologies
11.2016 - 10.2019
- Designed and implemented software solutions to enhance client operational efficiency.
- Collaborated with cross-functional teams to gather requirements and develop comprehensive technical specifications.
- Analyzed system performance metrics to identify areas for improvement and optimize existing processes.
- Led client training sessions on new software features, ensuring seamless adoption and user satisfaction.
- Developed troubleshooting protocols that reduced response times for technical support inquiries.
Database Developer/Senior Database Developer/ Lead
ByDesign Technologies
05.2009 - 11.2016
- Designed and implemented database solutions to enhance data accessibility and integrity.
- Optimized SQL queries for improved performance and reduced response time in data retrieval processes.
- Resolved critical production issues within established SLAs, thus minimizing the impact on end-user experience and business operations.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Streamlined data retrieval for end-users by creating and maintaining complex views, stored procedures, and functions.
Education
Master of Science - Electrical And Computer Engineering
University of Toledo
Toledo, Ohio, OH05-2007
Bachelor of Technology - Information Technology
Hindustan College Of Engineering
Chennai, India05-2004
Skills
- Solution architecture
- Requirements gathering
- Technical documentation
- Risk assessment and mitigation
- Data integration strategies
- API design and management
- System integration planning
- Software development lifecycle
Timeline
Solution Architect
ByDesign Technologies
11.2021 - Current
Senior Solutions Engineer
ByDesign Technologies
10.2019 - 11.2021
Solution Engineer
ByDesign Technologies
11.2016 - 10.2019
Database Developer/Senior Database Developer/ Lead
ByDesign Technologies
05.2009 - 11.2016
Master of Science - Electrical And Computer Engineering
University of Toledo
Bachelor of Technology - Information Technology
Hindustan College Of Engineering