Summary
Overview
Work History
Education
Skills
Timeline
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Viji Raj Bharathi

Charlotte,NC

Summary

Versatile Vendor Management Analyst with advanced knowledge of financial, business development and operational areas. Steps into new areas with adaptable approach. Practiced project manager and problem-solver with 3 years of experience. Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.

Overview

3
3
years of professional experience

Work History

Vendor Management Specialist

Shah & Trivedi CPA
07.2023 - Current
  • Facilitated regular vendor review meetings to discuss performance issues, address concerns, and explore opportunities for process improvements.
  • Collaborated with cross-functional teams to optimize vendor selection criteria and ensure alignment with company objectives.
  • Developed strong partnerships with key vendors, fostering a collaborative environment for mutual success.
  • Conducted thorough vendor performance evaluations, identifying areas of improvement and providing constructive feedback.
  • Enhanced vendor relationships by implementing effective communication strategies and addressing concerns promptly.
  • Maintained up-to-date knowledge on industry trends related to supplier management practices to inform the development of innovative strategies within the organization.
  • Identified potential cost savings through detailed analysis of spending patterns across multiple categories of goods and services provided by vendors.
  • Negotiated favorable contract terms with vendors to secure the best possible pricing and service levels for the company.
  • Optimized procurement processes through strategic sourcing initiatives, reducing lead times and improving costeffectiveness.
  • Proactively identified potential bottlenecks in the supply chain through rigorous tracking systems implementation.
  • Coordinated with various departments to establish clear expectations for vendor deliverables, streamlining internal workflows as a result.
  • Partnered with legal teams in drafting contracts that protected company interests while maintaining positive vendor relationships.
  • Reduced supply chain risks by conducting comprehensive vendor risk assessments and recommending mitigation strategies.

Client Manager

HR Block
02.2023 - 05.2023
  • Spearheaded initiatives aimed at improving overall client satisfaction, resulting in increased retention rates and positive referrals from existing customers.
  • Implemented new processes to streamline workflow and improve overall efficiency within the team.
  • Streamlined internal communication processes, resulting in more efficient collaboration between team members and improved client outcomes.
  • Conducted in-depth market research to inform business decisions and drive strategic planning for clients.
  • Supported sales efforts by creating compelling presentations highlighting the unique value proposition offered to potential clients.

Customer Relationship Officer

Best Brains LLC
02.2022 - 02.2023
  • Boosted sales revenue with upselling strategies tailored to individual customers'' preferences and requirements.
  • Developed targeted marketing campaigns for specific customer segments, increasing engagement rates among clients.
  • Trained new team members on company policies, CRM systems, and best practices to ensure consistent service quality.
  • Devised creative solutions addressing unique challenges faced by individual customers, ultimately boosting overall satisfaction scores.
  • Enhanced cross-selling opportunities by understanding customer needs and recommending relevant products or services.

CUSTOMER RELATIONS

Grifols Plasma Center
03.2021 - 02.2022
  • Conduct pre-registration and registration verification activities for new donors.
  • Perform medical screening and assessment which may include basic health screening procedures for the donors.
  • Checking donors vitals and other health parameters for their eligibility.
  • Attending the front desk phone calls and responding to the donor queries in timely manner.
  • Participates in donor flow management by assigning and escorting donors to the appropriate donation area.

Education

MBA - Finance And Human Resources

Anna University
Trichy, India
05.2010

Skills

  • Data analysis understanding
  • Process Development
  • Vendor sourcing
  • Strategic planning
  • Trend Analysis
  • Reporting knowledge
  • Profit and loss understanding
  • Customer Service
  • Flexible & Adaptable
  • MS Office
  • Power BI
  • Translation industry standards
  • Project Management

Timeline

Vendor Management Specialist

Shah & Trivedi CPA
07.2023 - Current

Client Manager

HR Block
02.2023 - 05.2023

Customer Relationship Officer

Best Brains LLC
02.2022 - 02.2023

CUSTOMER RELATIONS

Grifols Plasma Center
03.2021 - 02.2022

MBA - Finance And Human Resources

Anna University

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Viji Raj Bharathi