Strategic Software Engineering Manager with 20+ years of experience leading high impact engineering teams, specializing in mobile and web applications for global retailers. Managed 30+ resources across multiple teams and geographies (US, UK, DE, IT, JP), driving alignment across engineering, product, and design. Adept at building scalable systems, mentoring diverse teams, and aligning technical strategy with business goals. Proven success in fostering innovation, streamlining delivery pipelines, and enhancing user experiences through technical excellence and cross-functional collaboration.
Overview
21
years of professional experience
Work History
Qurate Retail Group
Charlotte, NC
Software Engineering Manager
12.2022 - Current
Job overview
Led 30+ engineers across global teams (US, UK, DE, IT, JP) to deliver mobile and web solutions aligned with strategic goals.
Directed development of QVC and HSN mobile apps (iOS, Android), ensuring platform compliance and timely app store releases.
Oversaw the Core Framework Team to establish scalable architecture and consistent delivery practices across platforms.
Championed engineering excellence through CI/CD, modular design, and automated testing using Azure DevOps.
Streamlined deployment using infrastructure-as-code and coordinated software release cycles across departments.
Collaborated with Product, Design, QA, and Analytics teams to deliver high-impact features and user experiences.
Led REST API development (Node.js, Nest.js) and managed global traffic and security via Akamai and Azure APIM.
Directed incident response and resolution efforts, ensuring system stability and fast recovery.
Provided ongoing performance feedback to engineers and leadership to foster continuous improvement.
Drove strategic roadmap planning, capacity tracking, and risk management using Roadmunk and Smartsheet.
Belk
Charlotte, NC
IT Manager - Mobile Applications
01.2013 - 12.2022
Job overview
Managed a 12+ member team, leading the successful migration from native apps to React Native for improved efficiency and cross-platform consistency.
Integrated Apple Pay across mobile and web platforms, enhancing checkout flow and user experience.
Directed API integrations with Salesforce Commerce Cloud (OCAPI) to expand e-commerce functionality.
Optimized app performance and security using Akamai and Fastly.
Collaborated with design, backend, and business teams to deliver high-impact, measurable features.
Promoted agile best practices and strengthened release reliability across the mobile pipeline.
Infosys Technologies Ltd
Naperville, IL
Technology Architect
01.2010 - 12.2013
Job overview
Architected solutions for clients like Nordstrom, Sears, Sysco, and Ulta.
Designed RWD for Ulta using Bootstrap; built serialization frameworks to streamline mobile development.
Led teams of up to 25 engineers (iOS, Android) and mentored junior talent across delivery centers.
Spearheaded offline sync warehouse management apps using Sybase Unwired Platform.
Delivered client proposals and secured major deals (Vodafone, Hilti, Sysco).
IBS Software Services
Thiruvananthapuram, Kerala
Team Lead
01.2005 - 01.2010
Job overview
Developed and customized multiple modules in end-to-end airline cargo solutions using Java, Oracle, Spring, and messaging frameworks.
Participated in implementations for major airlines (NCA, Air New Zealand), working directly with clients onsite in Japan and New Zealand.
Progressed from developer to team lead, managing delivery and mentoring junior engineers.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Education
Cochin University of Science and Technology
Bachelor of Technology
Sun Microsystems
Sun Certified Java Programmer
Akamai Web Performance Certified Administrator
Skills
Cross-functional team leadership
Risk management and conflict resolution
Proficient in native and cross-platform app delivery