Vikas Gopal

As a Senior Consultant in the Center of Excellence (CoE) team, I lead the Splunk tower, specializing in optimizing SOC operations and leveraging tools like SIEM (Splunk) and data optimization platforms like Cribl to identify security gaps, recommend solutions, and drive continuous improvement. I also focus on helping customers reduce costs, including Splunk license utilization and infrastructure expenses, by optimizing resource allocation and improving operational efficiency.
Leading SIEM solution defense for customer projects, aligning technical requirements with business goals.
Preparing responses to RFPs, working closely with sales and presales teams to deliver compelling proposals and ensure alignment with customer needs.
Collaborating with business stakeholders for resource planning and setting clear deliverables, ensuring effective project execution and delivery.
Helping customers migrate from one SIEM solution to another (e.g., from QRadar or ArcSight to Splunk) without disrupting ongoing operations.
Onboarding data from security appliances, custom/cloud apps, and web servers into Splunk SIEM (data normalization, enrichment, modeling, use case creation).
Designing and implementing security reports and dashboards
Integrating threat intelligence feeds into SIEM platforms to enhance threat detection and ensure up-to-date data.
Developing and testing incident response plans, conducting regular tabletop exercises to ensure preparedness.
Identifying security risks and vulnerabilities through regular assessments and SIEM analytics to improve organizational security posture.
Training SOC staff and stakeholders on SIEM usage
Investigating security violations and breaches, determining root causes, and recommending corrective actions.
Maintaining and updating security playbooks .
Architecting scalable data storage solutions to manage high-volume log data while ensuring compliance with retention policies. Evaluating and recommending new technologies, preparing POCs,

Worked as Splunk Architect for core Splunk and Splunk SIEM

Built and design IT iSecOps(Information Security and Operations ) Platform using Big data technologies.

• Splunk Consultant
• Splunk Architect
• Splunk SIEM Administration
• Splunk System Administration
• Splunk Data Administration
• Performs Splunk Installation (Single server , distributed deployment)
• Manages Splunk Apps.
• Manages Users,Roles and Authentication(LDAP, Two Factor).
• Manage Splunk Cluster (SHC and Indexer Cluster ).
• Sets up Forwarders and Deployment Server.
• Sets up data Inputs.
• Sets up Knowledge objects in Splunk.
• Working as SME/Solution Architect for Splunk and ELK Stack solutions.

Worked as Solution architect for Splunk, ELK Stack and traditional reporting tools like Crystal reports
Participated in project planning sessions to analyze business requirements and provide IT solutions.
As Associate Professional, providing high quality technology solutions that address business needs by designing and developing dashboards/reports within mature technology environments

Job Responsibilities:
• Responsible for project implementation, requirement gathering by following complete SDLC process.
• Training and Development
Also worked as an internal trainer for CSC India Pvt. Ltd. to train newly recruited candidates to make them familiar with nature of work/project, company culture, activities and values. Also provided technical trainings on the skills like (Splunk, ELK stack ,SQL Basics, Crystal Reports XI basic/intermediate/Advane, SAP BO/BI)
• Worked as a solution architecture for Splunk , ELK, Crystal reports.
• Translated end user reporting requirements into technical design documents.
• Chairing DSR (daily service review) calls for multiple accounts to get daily status of the project.
• Involved and coordinated with number of cross-functional teams to meet project deliverables.
• Provide SLA reports for different regions like NA , EMEA and APAC.
• Worked as Splunk/Business Objects Administrator. Scheduled Reports/Alerts in Splunk ,CMC on Daily, Monthly, Weekly basis.
• Enhance/modify existing reports/Dashboards under CSI program.
• Gathered reporting/Dashboard requirements from the requestor and shared report options with the requestor and the team.
• Created mock-up reports/Dashboards for review.

Worked as solution architecture for CTS(Cheque Truncation system) product .• Coordinated and handled maintenance plan issues(connectivity ,database, software ,network, and hardware issues)
• Coordinated with different vendors and teams to resolve issue quickly.
• Troubleshooting & Maintenance of SQL Server (2005) for CTS Database & Application.
• Report Designing in Crystal Report software (version XI and version 7).
• Created failover, Backup, Restore & detach-attach plans for high availability.
• Responsible to manage technical support team.

Worked as solution architecture for CTS (Cheque Truncations system) Product
• Coordinated and handled maintenance plan issues(connectivity ,database, software ,network, and hardware issues)
• Coordinated with different vendors and teams to resolve issue quickly.
• Troubleshooting & Maintenance of SQL Server (2005) for CTS Database & Application.
• Report Designing in Crystal Report software (version XI and version 7).
• Created failover, Backup, Restore & detach-attach plans for high availability.
• Responsible to manage technical support team.
• Coordinating with PNB branches from a centralized main branch so that cheque clearance is done on time.
• Translated end user reporting requirements into technical design documents.
• Chairing DSR (daily service review) calls for multiple accounts to get daily status of the project.
• Involved and coordinated with number of cross-functional teams to meet project deliverables.