Mechanical Engineering graduate and ASQ Certified Quality Engineer with over 8 years of diverse industrial experience, specializing in quality functions, continuous improvement initiatives, and project management. Currently leading quality management efforts at PTC Alliance in Chicago Heights, IL, with previous roles including Quality Engineer at Welded Tube of Canada and CNC CAD Programmer/Quality Controller at High Strength Plates and Profiles Inc. Proven expertise in process control, customer complaint resolution, internal auditing, and the implementation of quality systems to ensure compliance with industry standards. A strong commitment to driving operational excellence and fostering a culture of quality makes a valuable asset to any organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Manager
PTC Alliance
Chicago Heights, IL, USA
09.2025 - Current
Manufacturing of steel ERW/HSR DOM tubing for automotive, heavy industrial vehicles and appliance industries
Overseeing quality department and mechanical lab testing activities
Responsible for QMS, APQP, PPAP, Audits and LPAs
Responsible for plant quality systems improvement and management
Conducting management reviews and reporting weekly and monthly trends to Top Executive Management
Driving shop floor changes with process strengthening and implementing visual management systems
Worked on complex problem solving projects using DMAIC, 8D and PDCA methodologies
Quality Engineer
Welded Tube of Canada
Welland, ON, Canada
02.2022 - 08.2025
Processing of OCTG products which includes heat treatment, non-destructive examination, threading and surface treatment for Oil and Gas Industry
Monitoring and controlling production activities to maintain QMS
Initiating, leading and managing continuous improvement projects as a Project Leader like improving heat treatment cycle time, reducing rejections, improving productivity, etc
Rolled out Layered Process Audit program and successfully leading and improving LPA and Internal Auditing programs
Facilitating Corrective and Preventive action meetings
Guiding, training and helping Department Managers in Root cause analysis and Action plan implementation and validation
Assisting in facility's Risk Management process and identifying new risks and improving risk ratings
Working with other departments for continuous improvement projects
Reviewing production KPIs and creating trends to present to Senior Management team
Collecting and analyzing data to find opportunities for improvements using MiniTab
Overseeing and managing quality, calibration and metallurgical lab testing functions
CNC CAD Programmer/Quality Controller
High Strength Profiles & Plates Inc.
Greater Sudbury, ON, Canada
06.2020 - 02.2022
Steel processing plant with 100+ customers ranging from construction, manufacturing, mining, forestry with three operating sites in Sudbury, Thorold and Mississauga
Production planning as per sales work order to ensure smooth operation of plant machinery and manpower, Leading hand in CAD department in Sudbury plant
Train new employees for company's process and daily activities
Understanding customer PO, Sales work orders, and engineering and construction drawings supplied from customers to determine customer requirements
Selection of best process to complete assigned WO in timely manner and achieve sales targets, working in fast paced environment which demands technical skills and efficient communication skills
Creating AutoCAD files from customer drawings and templates and nesting it into nesting software to minimize material utilization and minimize machine setup time
Measuring and inspecting machined and fabricated parts to ensure 100% Quality of product supplied
Creating QC documents and recording inspection data for future references and audits
Development and implementation of Quality Assurance plan to achieve targeted KPIs
ISO 9001 Internal Process Auditing and preparing NCR and CAPA
Blueprint reading and GD&T
Inspecting workplace for health and safety, reporting to management for safety related issues, JHSC monthly meeting, accident analysis and identifying potential hazard
Quality Engineer
POSCO Steel
Gujarat, India
06.2017 - 12.2018
Handled 100+ customers including Automotive OEMs & Tier 1 Suppliers and different industries like construction, manufacturing, processing, metal stampings and fabrication
Handled 1 certification and 1 compliance audit for IATF 16949
Conducted 3 Internal Audits for IATF 16949 & ISO 9001
Lowered customer rejections and return by 10.25% in 2018
Reduced consumables cost by 2% using recycling ideas
Managed team of 3 Company employees and 50-55 Contract employees including two shift operations
Conducted organizational process and quality improvements projects and trained company and contract employees in each month end for NCRs and Action plans to create awareness of process mapping of our products and processes
Responsible for overall quality control from incoming material to customer end
Management representative for ISO 9001 and IATF 16949 certification and played major role in implementation and maintain Quality Management System in organization
Prepared Internal audit schedule, conducted gap analysis, departmental check sheets and performed Internal audits of various departmental processes and filling out various process gaps against standard
Member of cross functional team to control and maintain overall plant operations and achieve company targets
Risk management of various organizational processes and Contingency plan preparation and its audits
Process and Product audit and Non conformance closure
Customer complaint handling, Root cause analysis, CAPA and 8D closure, FMEA and Control plan revision
Handled various Customer meetings(Quality Review Meetings), Management Review Meetings, Prepared Action plans of discussed points and its implementation
Monitoring and recording monthly reports and data for Internal PPM, Customer PPM, Supplier PPM, %Scrap, Rework, COPQ, Productivity, OEE
New Customer Product development, APQP and PPAP preparation, Process Flow and Plant layout
Regularly providing training of new product developments and customer requirements to team members
Processing of Cold Rolled, Hot Rolled, Galvanized Iron, POSMAC and Aluminized Zinc coated steel to Automotive and Non-automotive manufacturers
Quality Assurance Associate
Tenneco Automotive
Gujarat, India
06.2015 - 06.2017
Manufacturing exhaust and suspension systems for automobile OEMs including Ford Motors, GM, TATA Motors, Volkswagen and MG Motors.
New Product development, APQP and Product trial run for Ford Motors EU model: Ford Figo and Ford Aspire
5 times KAIZEN competition winner & TEN10 Excellence award winner
Achieved Customer PPM < 0.5 through process control and improvements
Cost reduction of approx. 5,50,000 INR annually by Supplier Quality Control and New Supplier developments
Internal process scrap reduced by 1.25% in 2016
Improved manufacturing processes and cost, scrap rate, quality improvement, and efficiency by planning workflow, space requirements, and equipment layout
Implemented Lean Manufacturing(Waste reduction, 5S) and Continuous Improvement activities and focus on quality standard (ISO/TS 16949) and Company KPI's
Carry out inspection of supplier or manufactured parts using CMM machine, evaluating reports and created programs using PC-DMIS software
Data information such as product details, vendors list, and material specifications has been stored and analyzed by using advanced Excel, SAP
Prepare and maintain critical spare parts list and ensure availability
Do Setup changeover as and when required during operations
Improved safety, quality, efficiency, and product design issues as well as reducing scrap and rework and performed Continuous improvements tasks
Reviewed Supplier progress to assure adherence to schedules and timelines, modified or changed methodology as necessary to attain objectives within time and cost limit