Vikki Lewis
Fort Myers,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Efficient billing and posting clerk with background in managing accurate and timely billing processes, including invoices and account statements. Possess strong organizational skills and adept at data analysis to ensure billing accuracy, leading to improved customer satisfaction. Proven track record in streamlining procedures for more efficient workflow and reducing discrepancies in financial postings.
Overview
18
18
years of professional experience
Work History
Media Billing Specialist
Affinitiv Advertising
Fort Myers, FL
11.2020 - 10.2024
- Developed and managed an online media library for staff use.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Resolved discrepancies between customers' remittances and invoices received.
- Worked with team members to identify and develop process improvements.
- Developed strong professional rapport with vendors and clients.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Input statement information, reconciled accounts and resolved discrepancies.
Office Manager
Moore & Scarry Advertising
Fort Myers, FL
09.2006 - 11.2020
- Developed and implemented office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed, scheduled and coordinated office functions and activities for employees.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Education
High School Diploma -
Fort Myers High School
Fort Myers, FL05-1985
Skills
- Billing cycle management
- Invoice Processing
- Billing systems and software
- Monthly billing management
- Data entry proficiency
- Invoicing proficiency
- Billing best practices
- Billing dispute resolution
Affiliations
- Crafting
- Jewelry Making
- Movies
- Spending time with my grandchildren.
Timeline
Media Billing Specialist
Affinitiv Advertising
11.2020 - 10.2024
Office Manager
Moore & Scarry Advertising
09.2006 - 11.2020
High School Diploma -
Fort Myers High School
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