Vikki Mason
Elkridge,MD
Summary
Management, Sales and Marketing professional with extensive experience across Federal Government, Pharmaceutical Manufacturing, Beverage, and Telecommunications sectors. Proven track record in team leadership, successful launch of pharmaceutical therapies and devices, and effective budget management. Strong skills in customer relationship management and execution of sales and marketing strategies. Recognized for creative problem-solving abilities that drive results.
Overview
2026
2026
years of professional experience
Work History
Management Analyst
FOOD AND DRUG ADMINISTRATION
05.2015 - 05.2025
- Office of Inspections and Investigations (OII formerly Office of Regulatory Affairs)
- Recruitment, Outreach and Onboarding Program
- The FDA’s Office of Inspections and Investigations (OII) leads all FDA field inspection, investigation, import, emergency response and law enforcement activities to protect America’s public health and safety. There are 196 offices in 50+ states and 96 countries. I was responsible for creating, developing and executing a new recruiting, outreach and onboarding program for the Office of Inspections and Investigations. This new program consisted of recruiting events, a monthly New Employee Orientation class, the Talent Influencer Network of volunteer recruiters, a Recruitment Toolkit, websites, SharePoint pages and a monthly training session for all volunteer recruiters. Worked with hiring managers to create recruiting strategies and advertising plans to fill open positions. The Talent Influencer Network received accolades from leadership and awards for it’s accomplishments with outreach and recruiting new talent to OII.
Program Management and Training Specialist
FDA University
Bethesda, MD
11.2015 - 11.2019
- Managed and executed the New Employee Orientation (NEO) class and program. This role includes all aspects of program administration (planning, development, execution and evaluation) and the supervision of program assistants. The FDA New Employee Orientation program processes every FDA new hire and is held on a bi-weekly basis with an average of 90 attendees per class. The NEO program successfully executed 24 classes with over 1700 attendees annually and received excellent survey ratings. Continuous improvement and re-design was a key component of this program based on survey results and customer comments. As a result of the NEO survey comments, I developed a new program for field employees. The Field NEO Program design was created to meet the unique needs of new field employees with a live virtual sessions and online e-modules. Timely response to customer complaints, inquiries and suggestions is a required element of the program. Supervision of program assistants includes training, coaching and performance measurement.
Management Analyst
Office of Regulatory Affairs/ORM/DMO
05.2015 - 11.2015
- Responsible for assisting the Office of Regulatory Affairs Records Liaison Officer (ARLO) with interpreting and complying with the Records Management regulations and the Paperwork Reduction Act requirements within the Office of Resource Management for internal customers. Duties included managing and supervising the coordination of daily data reviews, weekly meetings and vendor/team communication for an eight month SharePoint project. I conducted studies of work processes and procedures in first line programs within the administrative, professional, or scientific organizations of the Center/Office. The purpose of the studies and projects is to identify, evaluate, and resolve issues and problems associated with specific work processes or procedures that are discrete to a particular Center/Office organization, are related to similar work processes and procedures both within and outside the Center/Office, and may also require the consideration of relationships with various administrative support activities, such as personnel management, data processing, accounting, and budgeting.
Licensed Diabetes Sales Specialist – Washington DC Territory
ASTRAZENECA PHARMACEUTICALS
11.2013 - 05.2015
- Responsible for the planning and execution of complex pharmaceutical product marketing and sales goals. Development and execution of business plan by analyzing target usage data, developing tactical plan, creating and execution of special projects and events. Working with internal and external teams to accomplish goals.
- Awarded ”Shining Star” as #1 product detailer at recent training class of 40 attendees.
- Won ”Capstone Award” in recognition of selling skills and teamwork as a member of the top performing team at training class.
- Only territory in the DS1 Baltimore District to achieve 118% of Portfolio Target for July Incentive Compensation.
- Planned and executed 14 successful Speaker Programs in territory to date.
- Exceeded 100% of Portfolio Goal for July and August 2014
Licensed Specialty Sales Representative
AMARIN PHARMACEUTICALS
01.2013 - 11.2013
- Responsible for successfully launching and promoting Vascepa to Cardiologists, Endocrinologists, Internal Medicine and Family Practice in a large territory.
- Ranked #95 in Top 33% of the Nation
- Ranked #24 in Top 33% of the Mid-Atlantic Region
- District Trainer for Washington DC team.
Contract Specialty Sales Representative
PUBLICIS TOUCHPOINT SELLING SOLUTIONS
09.2011 - 12.2012
- Responsible for driving increased business for AstraZeneca Pharmaceuticals promoting Crestor in Specialty and Primary Care practices in a targeted territory. Increased Regional Ranking from #76 of 130 representatives, to #21 of 130 in 2nd Quarter 2011. Received commendation from the District Manager for quick action in the territory.
Insurance Producer
STATE FARM INSURANCE
Philadelphia, PA
12.2010 - 08.2011
- Responsible for promoting State Farm Insurance and Banking products and increasing sales to existing and new clients. Licensed in 6 states to sell property, casualty and health insurance products. Excelled by passing all licensing requirements in a two-week period. Averaging 20 new insurance accounts per month by providing excellent customer service. Daily activities include providing insurance quotes, telephone cold calling, answering and resolving billing inquiries.
- (Period of self-employment from July 2009 to November 2010)
District Sales Manager
KING PHARMACEUTICALS, INC.
Philadelphia
09.2006 - 06.2009
- Mid-Atlantic Region winner of 2008 National March Madness contest for Skelaxin sales growth.
- Ranked in Top 20% of Nation for Skelaxin performance in 2008.
- National winner of 2007 Altace sales contest for total prescription growth.
- Chosen by Mid-Atlantic Region Business Director to lead project and create “Managed Health Care 101” presentation for sales management at the 2007 National Leadership Conference.
- Worked closely with Managed Markets associates at Region POA meeting and collaborated with Managed Health Care Account Executives to execute pull-through initiatives for Independence Blue Shield.
- Worked closely with Region Business Director to assist in project initiation, idea generation and execution of key Region initiatives.
Specialty District Business Manager
NOVO NORDISK, INC.
Philadelphia, PA
01.2004 - 08.2006
- Developed and led sales team of 11 representatives in the successful execution of sales and marketing strategies.
- Relationship development with key opinion leaders, key trade and retail account management and important local medical associations to achieve goals.
- Coached and motivated team to achieve 104% total Rx goal attainment for 2005.
- Increased Circle of Excellence Ratings from #8 of 8 regionally and #35 of 55 nationally under the previous manager to #43 of 70 nationally and #7 of 9 in region for 2005.
- Won Region sales growth contest in September 2005.
- Won the National Sales Contest in Fall 2005.
- Re-built under achieving and under motivated district into high achieving, innovative and motivated team.
- Successfully managed a $300,000 budget, 10 diabetes care specialists and 1 Institution diabetes care specialist.
Professional Specialty Sales Representative (Anti-Infectives and Analgesics)
ORTHO-MCNEIL PHARMACEUTICAL
Washington, DC
05.1998 - 04.2005
- Territory ranked #7 of 35 territories in region based on market share attainment in 1999.
- Achieved representative of the Cycle Award in the first 8 months with the company.
- Won the Region Business Director’s Award for 1999.
- Developed and presented sales presentations for key decision makers at hospitals in territory to gain formulary status for my products.
- Successfully promoted a broad-spectrum anti-infective and a centrally acting analgesic to physicians, pharmacists, and hospitals.
- Responsible for an Annual Forecast of 2.5 million dollars.
- Achieved formulary status of Levaquin at 90% of hospital accounts and increased market share at all hospital accounts in 1998 and 1999.
Business Development Representative
PEPSI-COLA COMPANY
Sewickley, PA
07.1996 - 04.1998
- Responsible for all customer relationship development, business to business sales and all sales activity in a $12M territory and negotiation of CDA agreements with managers and owners of major supermarkets. Consulted business owners regarding marketing and promotion strategies to increase sales. Assisted in managing and coordinating the sales and delivery efforts of 12 customer representatives.
- Increased volume and revenue by acquiring new accounts and grew existing accounts.
- Achieved participation of targeted accounts in promotional programs.
Sales Representative (Antibiotics and Anti-Depressant)
ELI LILLY AND COMPANY
Hartford, CT
09.1994 - 12.1995
- Promoted Axid, Ceclor, Lorabid and Prozac in a tri-pod territory with a $4 million potential. Developed programs to increase sales and build customer rapport.
- Increased antibiotic sales of primary sinusitis antibiotic.
- Exceeded quota in first six months of 1995.
- Won National Award in 1995 for successful sales of Prozac.
- Successfully planned and executed numerous successful speaker programs for top psychiatrists.
DR. KENNETH GOODRICH
Pittsburgh, PA
01.1985 - 01.1993
- Managed front and back offices of a large Obstetrician/Gynecology practice comprised of 4 offices and 12 staff members. Responsible for patient billing, patient preparation, prepared monthly production volume reports, tracked patient activity and customer service. Maintained A/R and A/P ledgers and prepared employee payroll.
METRO-TONES, INC.
Bethesda, MD
- Responsible for supervising office sales, service and office staff of 14 at a telecommunications start-up company. Coordinated and created advertising and marketing strategies for newspaper and yellow pages. Also responsible for telephone sales, customer service, monthly customer billing, and maintaining daily A/R and deposit records.
Operations Manager
LEWIS TELECOM
Washington, DC
- Operations Manager for cellular telecommunications consulting company. Supervised engineers and numerous consultants. Executed marketing strategy that generated $3M in consulting fees.
Education
Master of Business Administration - Marketing and Finance Double Major
University of Pittsburgh, Joseph M. Katz Graduate School of Business
Pittsburgh, PABachelor of Science - Business Administration and Marketing
University of Tennessee
Chattanooga, TNSkills
- Excel and PowerPoint proficiency
Google Docs expertise
Effective presentation skills
SharePoint collaboration
Outlook management
Timeline
Program Management and Training Specialist
FDA University
11.2015 - 11.2019
Management Analyst
FOOD AND DRUG ADMINISTRATION
05.2015 - 05.2025
Management Analyst
Office of Regulatory Affairs/ORM/DMO
05.2015 - 11.2015
Licensed Diabetes Sales Specialist – Washington DC Territory
ASTRAZENECA PHARMACEUTICALS
11.2013 - 05.2015
Licensed Specialty Sales Representative
AMARIN PHARMACEUTICALS
01.2013 - 11.2013
Contract Specialty Sales Representative
PUBLICIS TOUCHPOINT SELLING SOLUTIONS
09.2011 - 12.2012
Insurance Producer
STATE FARM INSURANCE
12.2010 - 08.2011
District Sales Manager
KING PHARMACEUTICALS, INC.
09.2006 - 06.2009
Specialty District Business Manager
NOVO NORDISK, INC.
01.2004 - 08.2006
Professional Specialty Sales Representative (Anti-Infectives and Analgesics)
ORTHO-MCNEIL PHARMACEUTICAL
05.1998 - 04.2005
Business Development Representative
PEPSI-COLA COMPANY
07.1996 - 04.1998
Sales Representative (Antibiotics and Anti-Depressant)
ELI LILLY AND COMPANY
09.1994 - 12.1995
DR. KENNETH GOODRICH
01.1985 - 01.1993
METRO-TONES, INC.
Operations Manager
LEWIS TELECOM
Master of Business Administration - Marketing and Finance Double Major
University of Pittsburgh, Joseph M. Katz Graduate School of Business
Bachelor of Science - Business Administration and Marketing
University of Tennessee
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