Vikki Nguyen
Carson,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Hairstylist
SLBYBIKKI -Salon Suite Owner
01.2020 - Current
- Developed loyal following of clients by providing high-quality services.
- Used social media platforms to promote salon and services.
- Provided pre- and post-service consultations to accurately assess clients'needs.
- Scheduled customer appointments and rearranged individual time slots tomeet demand.
- Processed payments, entering sales in register for prompt customer service.
- Completed safety training and certifications to minimize risk of infectionor injury to customers.
- Utilized latest techniques in balayage, ombre, highlights and colorcorrection.
- Offered professional cuts, color services and extensions to saloncustomers.
Commercial Line Technician
Bichlmeier Insurance Services
08.2013 - 10.2015
- Documented all operations and managed communication with team members.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- ollaborated with staff members to enhance customer service experienceand exceed team goals through effective client satisfaction rates.
- Notified insurance agents and accounting departments of policycancellations and changes.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist/Data Entry Clerk
So-Cal Speed Shop
11.2011 - 08.2013
- Completed data entry tasks with accuracy and efficiency.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Created and maintained data entry logs to track data entry activities.
- Checked for accuracy by verifying data and records.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
Medical Assistant -
UEI College - Gardena
Gardena, CA01.2024
Cosmetology License -
Toni & Guy Hairdressing Academy
Costa Mesa, CA11.2019
High School Diploma -
Leuzinger High School
Lawndale, CA06.2009
Skills
- Scheduling and Appointment Setting
- Microsoft Office
- Call Answering and Routing
- Data Entry and 10-Key
- Workflow Efficiency
- HIPAA Compliance
- Medical Office Administration
- Medical Terminology
- Appointment Setting
- CPR & BLS Certified
- Patient Care Coordination
- Phlebotomy Expertise
Timeline
Hairstylist
SLBYBIKKI -Salon Suite Owner
01.2020 - Current
Commercial Line Technician
Bichlmeier Insurance Services
08.2013 - 10.2015
Receptionist/Data Entry Clerk
So-Cal Speed Shop
11.2011 - 08.2013
Medical Assistant -
UEI College - Gardena
Cosmetology License -
Toni & Guy Hairdressing Academy
High School Diploma -
Leuzinger High School
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