Vikram Randhawa
Calgary,Alberta
Summary
Results-driven Business Analyst with 7+ years of experience analyzing business processes, gathering requirements, and delivering data-driven solutions. Skilled in stakeholder communication, Agile methodologies, and data visualization tools. Proven ability to bridge the gap between business needs and technical solutions to improve efficiency and drive growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Associate
TELUS (TAG)
Calgary, Alberta
08.2024 - 10.2025
- Interaction with customer regarding TELUS products.
- Understanding client requirements & sharing complete flow of action after initial discussion.
- Closure of the deals as per client requirements and book the installation process.
- Responsible for the complete end-to-end setup and configuration.
Business Development Manager
I-app Technologies
Mohali, Punjab
08.2021 - 05.2024
- Project Co-Ordinator
- Managing online bidding profiles on Upwork and Direct clients from Shopify Portal, Fiverr, PPH.
- Creating detailed documentation for the Project and get it signed from Client.
- Co-ordinate with the team to complete the project and achieve better results
- Develop Presentations and documents for stakeholders and signing the NDA Contracts.
- Prepared detailed documentation with BFD and FRD and reporting to stakeholders.
Business Analyst
Suffescom Solution
Mohali, Punjab
07.2020 - 06.2021
- Collaborate with stakeholders to understand their needs and gather detailed business requirements.
Business Analyst & BDM
Odz Services
Mohali, Punjab
06.2018 - 05.2020
- Developing quotes and proposals for stakeholders.
- Designing and implementing business plans and strategies to promote the attainment of goals.
- Arrange business meetings with prospective clients.
- Gather feedback from customers or prospects and share with internal teams.
- Responsible for the complete end-to-end coding of websites
Education
Bachelor of Tech - Information Technology
Lovely Professional University
01-2010
Cyber Security Specialist
CDI College
01-2026
Skills
- Business Requirements Gathering
- Project Management Professional
- Process Improvement & Workflow Mapping
- Documentation & Reporting
- Stakeholder Management
- Agile & Scrum Methodologies
Accomplishments
• Sales and Marketing Star of the Year 2024
• Employee of the Month 2023 March
• Award from district organization for delivering the project.
Certification
- HubSpot Inbound Certification
- Oracle Certification
- Power BI Session Participation
Languages
Hindi
Full Professional
English
Full Professional
French
Limited Working
Timeline
Senior Associate
TELUS (TAG)
08.2024 - 10.2025
Business Development Manager
I-app Technologies
08.2021 - 05.2024
Business Analyst
Suffescom Solution
07.2020 - 06.2021
Business Analyst & BDM
Odz Services
06.2018 - 05.2020
Cyber Security Specialist
CDI College
Bachelor of Tech - Information Technology
Lovely Professional University