Vikrant Bal
Queens Village,NY
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operational Manager
IBI Armored Services
12.2021 - Current
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Managed and maintained secure storage facilities, safeguarding weapons and sensitive equipment from unauthorized access or damage.
- Increased overall armory safety by conducting regular inspections and promptly addressing any identified issues.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Improved efficiency by planning optimal routes for timely deliveries and pickups.
- Worked effectively in fast-paced environments.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Kept team compliant with security protocols and appearance standards.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Investigated incidents and wrote reports.
- Assisted in the training of new armorers, sharing expertise and best practices to ensure consistent performance across the team.
Infantryman
Serve in the U.S Army National Guard
02.2021 - 02.2024
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Stress management: Has the ability to perform well under stress
- Combative certified
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Auxiliary Police Officer
NYPD
12.2018 - 02.2021
- 3 month's Police academy
- Learned the proper search and seize procedures
- Learned about the whole process of detaining and arresting a suspect
- Acknowledged NYS Penal Law Codes
- Assisted in Crime Prevention Programs
- Assisted Community Affairs
- Self Defense Tactics
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- CPR & First Aid
- Familiarized Police Radio Codes
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
- Provided backup support for police officers on duty, increasing their efficiency in responding to emergencies.
- Conducted security checks at various locations, deterring potential criminal activities and safeguarding the community.
- Ensured the safety and well-being of citizens by providing assistance, information, and direction to those in need during public events or emergencies.
Uber Driver
Uber
02.2017 - 03.2020
- Picking up passengers through the app, dropping them off to their destination
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Crew Member
Chipotle Mexican Grill
12.2014 - 02.2017
- Compiled food orders
- Operated cash register
- Food preparation (Mixing Chipotle's special recipe to the food such as chicken and other meats along with cooking rice, beans, and mixed fajitas veggie.)
- Closed the restaurant (Cleaning the whole store, every crew is responsible for sanitizing the whole store before closing
- Storing food into the refrigerator and helping other crew members out before clocking out.)
- Cleaned and replenished supplies in the dining areas
Education
Associate in Liberal Arts & Sciences -
Nassau Community College
High School Diploma -
Queens High School Of Teaching
Bellerose, NY.06.2017
Skills
- Authorized Signatory for JFK Airport SECURITY TRAINING DEPARTMENT
- Recruitment
- Staff Development
- Military
- Driving
- Commercial driving
- Customer service
- Decision-Making
- Security
- Team Leadership
- Operations Management
- Commercial Vehicle Experience
Military Service
Army National Guard, United States, Private First Class, 02/16/2021 - 02/16/2024
General Discharge (Under Honorable Condition)
Certification
- NYPD Auxiliary Police Officer Certificate of Completion [3 Months Academy].
- CPR Certified
- Taxi Limousine Commission License
- Class E Driver's License
- Basic Combat Training in the US ARMY [10 Weeks Boot camp]
- Infantrymen Training [12 Weeks]
- Combative Certification
- Combat Life Saver Certificate
- Authorized Signatory for JFK Port Authority Of NY & NJ
Languages
Hindi
Full Professional
Punjabi
Professional Working
Urdu
Elementary
English
Native or Bilingual
Timeline
Operational Manager
IBI Armored Services
12.2021 - Current
Infantryman
Serve in the U.S Army National Guard
02.2021 - 02.2024
Auxiliary Police Officer
NYPD
12.2018 - 02.2021
Uber Driver
Uber
02.2017 - 03.2020
Crew Member
Chipotle Mexican Grill
12.2014 - 02.2017
Associate in Liberal Arts & Sciences -
Nassau Community College
High School Diploma -
Queens High School Of Teaching
- NYPD Auxiliary Police Officer Certificate of Completion [3 Months Academy].
- CPR Certified
- Taxi Limousine Commission License
- Class E Driver's License
- Basic Combat Training in the US ARMY [10 Weeks Boot camp]
- Infantrymen Training [12 Weeks]
- Combative Certification
- Combat Life Saver Certificate
- Authorized Signatory for JFK Port Authority Of NY & NJ
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