Viktor Melnyk
Ames,IA
Summary
Highly motivated, experienced Computer Systems Engineer seeking a position as a Junior System Administrator. Proven track record of delivering excellent IT services. Excellent problem solving skills and a strong service mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Computer Systems Engineer
Berger Soft LLC
05.2021 - 02.2023
- Collaborated with development teams to identify and troubleshoot technical issues in software applications
- Served as part of the warehouse and production management systems development team
- Provided technical support to employees on hardware, software, and networking issues both on-site and remotely
- Installed and maintained software packages, operating systems, network components, and business applications
- Collaborated with the IT team to ensure timely resolution of technical issues
System Administrator
Pasta and Basta
09.2018 - 04.2021
- Installed, configured, and maintained software and hardware to support restaurant management and customer service systems
- Installed and maintained software packages, operating systems, networking components, and business applications
- Provided end-user help desk support, troubleshooting hardware and software issues
- Managed network configurations and the help center knowledge base.
Senior Computer Systems Engineer
Zammler Sklad LLC
06.2013 - 08.2018
- Designed and maintained computer systems to support warehouse management .
- Provided technical support to end users to resolve issues related to software applications, operating systems, and hardware.
- Coordinated with vendors to ensure timely replacement of equipment.
Education
Bachelor Degree - Bachelor in Computer Engineering
State University of Information and Communication Technologies
Kyiv, Ukraine06.2014
Junior Specialist - Programming for Computer and Automated Systems
Kiev Radio Engineering College of the National Aviation University
Kyiv, Ukraine06.2011
Skills
- IT Service Management
- IT Infrastructure
- Operating Systems
- Virtualization
- Storage Systems
- Server Administration
- Microsoft Exchange
- Switches and Routers
- User Support
- System Troubleshooting
- Hardware and Software Installation
- Technical Support
- Network Administration
Certification
- Google Technical Support Fundamentals, 03/2023 to Present
- VMware vSphere: Install, Configure, Manage [6.5], 08/2017 to Present
Timeline
Senior Computer Systems Engineer
Berger Soft LLC
05.2021 - 02.2023
System Administrator
Pasta and Basta
09.2018 - 04.2021
Senior Computer Systems Engineer
Zammler Sklad LLC
06.2013 - 08.2018
Bachelor Degree - Bachelor in Computer Engineering
State University of Information and Communication Technologies
Junior Specialist - Programming for Computer and Automated Systems
Kiev Radio Engineering College of the National Aviation University
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