Viktoria Flores
Miami
Summary
Developed strong skills in athlete care and injury prevention within collegiate sports environment, seeking to transition into new field. Demonstrates proficiency in therapeutic exercises and first aid. Dedicated to fostering health and performance in diverse settings.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Student Athletic Trainer
Coral Gables Senior High School
08.2022 - 05.2024
- High school from sophomore year till senior year of high school participating in athletic training.
- Athletic training in high school I'm used to working in a quick pace environment, demonstrating leadership as well, helping with treatment of either wounds or overall pain, and conducting physical injury evaluations, lastly I know how to provide first aid treatment to athletes.
- When participating in athletic training I also know how to provide therapeutic rehabilitation when needed.
Cashiering and Customer Servicing
Dicks Sporting Goods
10.2024 - Current
- Cashiering and customer servicing at Dicks Sporting Goods, I have been working with this company since October 2024 – till this day.
- When working at Dicks Sporting Goods I've accomplished working well with cash knowing how to receive and give back cash including coins as well, also working very well with others, giving best customer service to our customers.
- I am known for being a hard worker and also very passionate when helping our customers, which is very important at Dicks Sporting Goods.
Education
Certificate - Massage Therapy
Miami Dade College
Miami, FL05.2026
High School Diploma -
Coral Gables Senior High School
Miami, FL05-2024
Skills
- Social Skills
- Organization Skills
- Hard Worker Skills
- Customer Service Skills
- Leadership Skills
- Active Listening Skills
- Problem Solving Skills
- Time Management Skills
- First aid
- Sanitation practices
- Injury prevention
- Protective equipment fitting
- Rehabilitation techniques
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Supervised team of 12 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Cashiering and Customer Servicing
Dicks Sporting Goods
10.2024 - Current
Student Athletic Trainer
Coral Gables Senior High School
08.2022 - 05.2024
Certificate - Massage Therapy
Miami Dade College
High School Diploma -
Coral Gables Senior High School
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