Viktoria Mason
Midland,GA
Summary
To obtain performance-driven, insightful position that will prove ability to achieve and exceed all business development and production goals in high-pressure environment. Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
21
21
years of professional experience
Work History
Human Resources Assistant
FHG Solutions, Inc.
Columbus, GA
04.2023 - Current
- Assist with day-to-day operations of the HR functions and duties
- Provide clerical and administrative support to Human Resources executives
- Compile and update employee records (hard and soft copies)
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
- Coordinate HR projects (meetings, training, surveys etc) and take minutes
- Deal with employee requests regarding human resources issues, rules, and regulations
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
- Communicate with public services when necessary
- Properly handle complaints and grievance procedures
- Coordinate communication with candidates and schedule interviews
- Conduct initial orientation to newly hired employees
- Assist our recruiters to source candidates and update our database.
Human Resources Specialist
AAFES
Grafenwoehr, Germany
10.2020 - 07.2021
- Supported human resources processes by administering tests, scheduling appointments, conducting orientation, maintaining records and information
- Substantiated applicants’ skills by administering and scoring tests
- Scheduled examinations by coordinating appointments
- Welcomed new employees to the organization by conducting orientation
- Provided payroll information by collecting time and attendance records
- Submitted employee data reports by assembling, preparing, and analyzing data
- Maintained employee information by entering and updating employment and status-change data
- Provided secretarial support by entering, formatting, and printing information
- Organized work
- Answered the telephone, relays messages, and maintains equipment and supplies
- Maintained employee confidence and protects operations by keeping human resource information confidential
- Maintained quality service by following organization standards.
Collateral Admin & Control Leasing Operations Analyst
Bank of America
Atlanta, GA
07.2010 - 02.2014
- Responsible for day-to-day analysis, research and resolution of varied problems including but not limit to: Administering defined procedures, Analysis and report generation, Exception processing, Operational solutions.
Virtual Site Operation Representative Specialist
Bank of America
Atlanta, GA
07.2010 - 02.2014
- Perform daily FED and Partner Admin Return reconcilement including but not limit to: Processing monetary return and administrative return image cash letters from partner banks
- Performing wire transfers through BFT with settlement partners daily
- Reconcile all incoming and outgoing charges across several internal accounts though image General Ledger (iGL) entries daily
- Collaborating with Utica R&A through either email or phone call in researching and making proper adjustments to clear all outstanding items
- Assisting in designing, documenting and implementing MCRP addendum for Virtual Site every quarter
- Perform a variety of routine clerical/accounting functions in the image environment
- Ensure quality image services, effective and efficient operations support for the assigned area’s internal business partners and external customers/clients.
Tax Associate
Instant Tax Service
Conyers, GA
01.2010 - 07.2010
- Prepare federal, state or local tax returns for businesses, organizations or individuals
- Advice clients on how to minimize tax liability, inform them of any tax changes that affect their business and ensure compliance with taxing agency requirements
- Involved in disputes or audits that affect clients
- Effective communication
- Research.
Cash Cage Accountant
AAFES
Heidelberg, Germany
01.2003 - 01.2009
- Cash handling, customer services, and teller operations
- Audit transactions and accounts for AAFES facilities to report variance and contact management to reconcile differences or amend accounting documentation
- Process accounting functions for funds over $60,000
- Calculate formulas in Excel to balance statements and reports
- Receive large cash amounts from various facilities and verify deposits for accuracy
- Enter cash accounts into the computer system
- Access customer credit/bank account verification to solve and approve transactions that are alerted by code
- Communicate with creditors to resolve customer purchase issues
- Process checks and utilize an automated computer system to arrange payment plans
- Communicate with customers to ensure clarity on complex account transactions and maintain excellent customer service
- Manage accounts in accordance with company policy.
Education
MBA - Business Administration
University of Maryland, Europe
B.A. - Business/Accounting
University of Phoenix, Atlanta, GA
Language Correspondent English/German -
Language Academy Heidelberg
Skills
- Talent Management
- Affirmative Action Compliance
- Employee Relations
- Benefits Administration
- Communication Management
- HR Policies
- Compensation/Payroll
- New Hire Orientation
- Personnel Records Maintenance
- Office Administration
- Payroll Administration
- Recruitment
- Administrative Assistance
- Microsoft Office and Docusign
- Business Administration
- Administrative Support
- Effective Planning
- Scheduling
- Maintaining Files
- Human Resources Support
- Talent Recruitment
- Employee Onboarding
- Understanding of HR Policies
- Administrative Skills
- Word Processing
- Labor Agreements
Languages
- Russian
- German
- English
Languages
English
Full Professional
Russian
Native/ Bilingual
German
Full Professional
Timeline
Human Resources Assistant
FHG Solutions, Inc.
04.2023 - Current
Human Resources Specialist
AAFES
10.2020 - 07.2021
Collateral Admin & Control Leasing Operations Analyst
Bank of America
07.2010 - 02.2014
Virtual Site Operation Representative Specialist
Bank of America
07.2010 - 02.2014
Tax Associate
Instant Tax Service
01.2010 - 07.2010
Cash Cage Accountant
AAFES
01.2003 - 01.2009
MBA - Business Administration
University of Maryland, Europe
B.A. - Business/Accounting
University of Phoenix, Atlanta, GA
Language Correspondent English/German -
Language Academy Heidelberg
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