Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viktoriia Fedorovych

Viktoriia Fedorovych

Brooklyn,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Convenience Store Cashier

Tsar Caviar
02.2023 - 05.2023
  • Managed customer returns or exchanges with professionalism, following store policy guidelines closely.
  • Promoted impulse purchases with strategic product placement near the register.
  • Performed cash, card and check transactions to complete customer purchases.
  • Collaborated with team members to maintain smooth store operations during peak hours.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained a high level of product knowledge to assist customers in making informed purchasing decisions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Streamlined store operations by maintaining a clean and organized checkout area.
  • Demonstrated strong multitasking skills by managing multiple customers simultaneously while maintaining accuracy and efficiency.
  • Supported merchandising efforts by stocking shelves, rotating products, and updating price tags as needed.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Answered phone calls and returned voicemails.

Catering Server

Lederman Caterers
05.2023 - 02.2024
  • Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained clean and safe work environment.
  • Arranged linens and table settings according to seating plan and event theme.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.

Education

High School Diploma -

Number 1
Ukrainian
06.2020

Skills

  • Strong Communication Skills
  • Bartending
  • Staff Supervision
  • Beverage Service
  • Guest service
  • Flexible Schedule
  • Cleanliness Maintenance

Languages

Ukrainian
Native or Bilingual
Russian
Full Professional
English
Elementary
Polish
Professional Working

Timeline

Catering Server

Lederman Caterers
05.2023 - 02.2024

Convenience Store Cashier

Tsar Caviar
02.2023 - 05.2023

High School Diploma -

Number 1

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Viktoriia Fedorovych