Viktoriia Glebova
Los Angeles,CA
Summary
Customer-oriented, strategic-thinking salesperson with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions.
Overview
1
1
year of professional experience
Work History
Salesperson
Honda North Hollywood
North Hollywood
02.2024 - Current
- Maintained accurate records of customer interactions and transactions.
- Developed and implemented strategies to meet sales quotas.
- Provided personalized service to build relationships with customers.
- Educated customers about products and services offered by the company.
- Generated new business opportunities through cold calling campaigns.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Collaborated with team members to develop effective sales plans.
- Advised customers on the latest product features and benefits.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated deals and handled complaints or objections.
Server
Mojo Hookah Lounge
Los Angeles, US
02.2023 - 01.2024
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Associate of Arts - Psychology
De Anza College, Cupertino
Cupertino04.2022
Associate of Science -
Belgorod State University
Belgorod07-2020
Skills
- Networking
- Closing Techniques
- Cold-calling
- Deal negotiation
- Up-selling
- Sales Presentations
- Sales strategy development
- Customer Relationship Building
Languages
- English
- Russian
- Uzbek
Languages
Russian
Native/ Bilingual
English
Full Professional
Uzbek
Professional
Timeline
Salesperson
Honda North Hollywood
02.2024 - Current
Server
Mojo Hookah Lounge
02.2023 - 01.2024
Associate of Arts - Psychology
De Anza College, Cupertino
Associate of Science -
Belgorod State University
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