Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Viktoriia Shchadnykh

San Diego,CA

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Thyme for Lunch Cafe
San Diego, CA
10.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Informed customers of daily specials and signature menu items.
  • Followed health safety guidelines when preparing and serving food products.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Banquet Server

Farmhouse Catering
San Diego, CA
09.2022 - Current
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Served beverages and appetizers to guests in an efficient manner.
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Communicated with chefs regarding any special requests from guests.
  • Changed table settings between courses as necessary.
  • Replenished buffet lines with fresh foods as needed.

Server

Shish Kabob House
Las Vegas, NV
09.2019 - 09.2022
  • Took orders from customers accurately and in a timely manner.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided exceptional service to high volume of daily customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Foreign Languages Education

Kursk State University
Kursk, Russia
07-2018

Skills

  • Dining customer service
  • Safe food handling
  • Cash handling
  • Menu presentation
  • Task prioritization
  • Liquor, wine, and food service
  • Positive guest interactions
  • Allergy awareness
  • Professional appearance
  • Dining area maintenance

Languages

English
Full Professional
Russian
Native/ Bilingual
French
Elementary

Certification

  • RBS Certificate: 313564655
  • California Food Handlers Course

Timeline

Server

Thyme for Lunch Cafe
10.2022 - Current

Banquet Server

Farmhouse Catering
09.2022 - Current

Server

Shish Kabob House
09.2019 - 09.2022
  • RBS Certificate: 313564655
  • California Food Handlers Course

Foreign Languages Education

Kursk State University
Viktoriia Shchadnykh