Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Viktoriia Zakharenko

Viktoriia Zakharenko

Deerfield Beach,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Sales Consultant

FM World USA
03.2021 - 02.2023
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Created detailed sales presentations to communicate product features and market data.
  • Checked client organization and agreements with company priorities through automating content management systems.

Medical Courier COVID19

Medical Couriers Inc.
04.2019 - 12.2020
  • Properly documented all specimens received using company's software application.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Built professional relationships with customers and business partners to establish trust and credibility.

Dispatcher Office Assistant

East Side Town Cars
11.2016 - 11.2018
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Proofread and edited documents for accuracy and grammar.
  • Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.

Education

BBA - Marketing

National Economic University of Vadim Getman
KYIV Ukraine
11.2005

Skills

  • Verbal and Written Communication
  • Social Perceptiveness
  • Documentation and Recordkeeping
  • Item Fittings
  • Answering Customer Questions
  • Microsoft Access
  • Accounting Familiarity
  • Credit and Cash Transactions
  • Paperwork Submission
  • Office Equipment Operation

Languages

Russian
Native or Bilingual
Ukrainian
Full Professional
English
Full Professional

Timeline

Sales Consultant

FM World USA
03.2021 - 02.2023

Medical Courier COVID19

Medical Couriers Inc.
04.2019 - 12.2020

Dispatcher Office Assistant

East Side Town Cars
11.2016 - 11.2018

BBA - Marketing

National Economic University of Vadim Getman

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Viktoriia Zakharenko