Summary
Overview
Work History
Education
Skills
Websites
leadership philosophy
awards
Languages
Timeline
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Viktorija Telbis

Pittsburgh,PA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

28
28
years of professional experience

Work History

Senior Director of Medical Education

Boston Scientific Neuromodulation
04.2021 - Current
    • In addition to the responsibilities below Director leadership position, currently leading a dynamic Team responsible for the initiatives below: 2012 to present, SCS, Spine Mentor, Grants RF added 2016 VFX added Q4 2023 2017 to 2023 managed DBS Medical Education KOL/customer product launches for the respective therapies above Launching educational digital network for Neuromodulation Division including an LMS Created digital clinical communities for clinicians to connect Creating KOL mapping platform Directed strategic partnership with Societal Leadership to feature CMEs Launched and trained KOLs on new digital platform showcasing virtual programs Continue to advocate Diversity and Inclusion by bringing together like minded clinicians each quarter Launched an initiative to increase adoption to therapy and stickiness with physicians Launched long term investment with Fellows keeping brand loyalty Centers of Education – remote proctoring and full portfolio differentiation New visual platform, ON24 – building the actual platform, our dept trained and launched this platform New KOL mapping tool, H1, our dept built the platform and launched utilization Resource for full pain portfolio representation at societies – exhibits, labs via grants IBM CME with Dr
    • Dawood Sayed, initiated concept Fellowship MBI placement program APSIRE, curriculum for established physicians Clinical Communities, getting educators to build social media communities Clinical Insight Forums, getting educators to create virtual interactive forums Consultant Speaker Training LMS Dr
    • Ryan Bailey executive coaching DocTalk, getting educators out of their comfort zones and doing videos for our programs, Educare and LinkedIn “See the Difference” campaign, working with Compliance to create this program promoting stickiness, adoption and engagement Alpha launch, all things, product launch, boards, speaker training, engagements, branding, adoption New safety protocols working with our portable simulator Relaunch of DBS MedEd during pandemic Built Consultant community for IGP launch New content, structure and educators Ensuring RF presence, awareness and full portfolio is represented Strengthened relationship with Mantra meetings and course Society Directors Cross functional support TAE, International launches, Meadowbrook, Surgeon board, Veteran outreach, Competitive boards, Validation labs, Goldfinch, Digital boards, etc Over 500 requests for our Division, grants, exhibits, prof orgs, more than any other Division and very hands on, strategic
    • Achieved departmental goals by developing and implementing strategic plans and initiatives.
    • Streamlined operations for increased efficiency with process improvements and automation.
    • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
    • Implemented cost-saving measures through effective resource allocation and budget management.
    • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
    • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
    • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
    • Drove strategic improvements to enhance operational and organizational efficiencies.
    • Led development of business operation processes and policies.
    • Revamped operational plans to refocus staff and align processes with business objectives.
    • Assisted with sales and marketing strategies to foster achievement of revenue goals.
    • Assisted in organizing and overseeing assignments to drive operational excellence.
    • Defined clear targets and objectives and communicated to other team members.
    • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
    • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
    • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Director of Clinical Education

Boston Scientific Neuromodulation
01.2015 - 01.2021
  • Manage the strategic direction and daily operations of the Department of Education for three franchises Create goals and objectives that align with commercial team to drive adoption Strategize and execute yearly annual operating plan that includes launch planning for all 3 franchises Establish and maintain excellent working relationships with healthcare professionals and internal cross functions Design globally strategic approaches with consultant management Facilitate speaker training not only on messaging but also training in a virtual environment Influence and lead across multiple functions to change behaviors Manage dynamic team through unpopular change while maintaining a positive remote team culture Motivate, inspire and drive professional growth in department Steering development of innovative portable simulator and remote proctoring Reviewer of grants, exhibits, product and charitable donations Train HCPs and company employees on “Crucial conversations, EQ, Presentations Skills, Diagnosing Personalities, Navigating the Workplace and Leading with Empathy” Collaborate with key stakeholders to strengthen the division Drive a Team to execute on average 250-300 programs a year reaching 2000 each year Work with compliance to determine fair market values for consultants Created analytics on digital platform to determine program effectiveness Initiated faculty plans – loyalty and competitive that includes a variety of program types Led and now collaborate on tradeshows to showcase product portfolio- yearly average of 17 local shows Leadership philosophy: Always being restless, never comfortable, wanting to do more to grow while promoting a can do, positive and empathic environment

Senior Manager of Clinical Training and Fellowship Education

Boston Scientific Neuromodulation
01.2012 - 01.2015
    • Led team of 13 employees across the US Aided in content creation and ownership of approved materials Executed speaker development, preparations, contract management and payments Defined topics, curriculum, develop agendas, select presenters, select locations and program planning Assisted in advisory services including recommending KOLs Deployed CNE training and certification across sales force Built most successful to date clinical education launch plan for spinal cord stimulation product

Manager of Fellowship Education

Boston Scientific Neuromodulation
01.2009 - 01.2012
  • Pioneered the Boston Scientific Neuromodulation Fellowship Program Established, grew and maintained relationships with key opinion leaders in the industry, including BSN consultants and fellowship directors across the US Helped create criteria for fellowship grant process Collaboration with legal department to ensure field is compliant with state laws, government regulations and corporate policies, including creating Vermont documentation and Massachusetts training amendments Led field clinical engineers to become more effective at presenting and creating legally approved slide decks Developed fellows for future success in various practice settings by participating in specially designed preceptorships Directed “Stimbus Simulation Launch” across the US for both established physicians and fellowships 15 Stimbus stops for fellowships along in just the Northeast Graduate of “Emerging Leaders Training”

Manager of Clinical Training and Education

01.2007 - 01.2009
  • Planned and executed every educational event for various areas, Northeast, Great Lakes and Central Facilitated and evaluated sales representatives in both US and international sales training-Navigator software, procedure and competition Assisted in training 200 sales representatives in areas including “Navigator, Competition, APURE and i-Sculpt” Worked with, selected and established relationships with strategic key opinion leaders Help create and led “i-sculpt” training that was distributed across the sales force Directed “Technology Pilot” with field clinical engineers

Specialty Senior Pharmaceutical Sales Representative

Eli Lilly and Company
01.2000 - 01.2007
  • Managed, developed and motivated all new representatives within the Midwest region-included field visits, office set-up days, routing and appointments to help them get acclimated to new environment Graduate of “Targeted Selection Program”-interviewed and hired sales representatives for the “Chicago South” District Led 360 feedback process for the entire district “Motivational” delegate for five years-initiated motivational programs in order to get team to have a positive attitude and take accountability for their actions Created “Educational Event” manual for Midwest Area which included: policies, procedures and ROI measurements before, during and after any educational event Finished top third in country for 5 years Trained teams on “Presentation Skills, Professionalism, 5 Dysfunctions of a Team, Oz Principle and Strength Finder” Marketed a variety of products to anesthesiologists, neurologists, psychiatrists, internists and primary care

Distribution Sales Representative

VWR International
01.1999 - 01.2000
  • Assisted in starting large biotechnology company and academic laboratories Managed a one-million-dollar territory Planned and executed contracts and quotes with manufacture representatives and key accounts Products included those for the Human Genome project, chemical manufacturing plants, wastewater treatment plants, and vaccine development

Teaching Assistantship

Miami University
01.1996 - 01.1998
  • Designed and conducted original experiments based on existing data from personal and published investigations Published paper in “Journal of Interferon and Cytokine Research” Taught undergraduate Botany/Zoology/Microbiology/Parasitology courses

Education

LEAD Executive Graduate -

Stanford University Graduate School of Business

Master of Science in Microbiology/Immunology -

Miami University

Bachelor of Science in Biology -

Gannon University

Skills

  • Cross-functional and collaborative leadership
  • Customer Relationship Management
  • Strategic Planning
  • Innovation Management
  • Execution
  • Change Management
  • Adaptability
  • Process Improvement
  • Project Management
  • Training and Development

leadership philosophy

We must remain restless so we can learn, grow, pay it forward in an authentic way, with good intent and empathy

awards

  • 2024 WIPM panelist and Velocity Leader
  • 2023 YPN Coffee with Leaders and Velocity Leader
  • 2021 Everyone Makes an Impact
  • 2020 Winning Spirit Physician Partnership
  • 2019 Becoming Everything You Are STEM Honoree
  • 2017 VIP on Virtual platform utilization – bringing Zoom to BSN
  • 2016 ALDP Graduate – Formerly Top Gun Simulated Training with BSC Executives
  • 2015 Invited to speak at largest neuromodulation society, NANS on mentoring and building your brand
  • 2015 Stanford Executive Certificate – Customer Innovation and d.school
  • 2014 Stanford Executive Certificate - Leadership
  • 2013 Spectra Leadership Award
  • Nova Award – outstanding leadership and collaboration across BSN
  • BSN Women in Neuromodulation panelist
  • 2011 “ASIPP Fellowship Award”-National recognition by ASIPP for support in development of health policy pain fellowship program and creating BSN curriculum
  • 2010 “Captain's Award”-contributions and support to the Neuromodulation division
  • 2008 “Peak Performance Award”-dedication and execution of the “No Ink” rollout to train entire sales force
  • 2008 “Checkered Flag Award”-facilitating sales training for going above and beyond the call of duty
  • 2008 “Above and Beyond Award”-dedication and support for the Central Area
  • 2004-2006 “Director's Council Delegate”-selected by management and peers to create solutions to better the working environment
  • 2004 and 2006 MVP for Cleveland and Chicago Districts-awarded for performance and leadership
  • 2005 “Reintegration Award”-highest growth nationwide in primary care for mood stabilizing medication
  • Received the “District Leader Award” numerous times for providing 360 feedback and sharing key learnings
  • 2000 “Best of Selling Margin”-established and maintained continued profit to the company
  • 2000 “Rookie of The Year Award”-modeled the values, implemented strategies with speed and value
  • Consistent recipient of the 100% + Club

Languages

Serbian
Hungarian

Timeline

Senior Director of Medical Education

Boston Scientific Neuromodulation
04.2021 - Current

Director of Clinical Education

Boston Scientific Neuromodulation
01.2015 - 01.2021

Senior Manager of Clinical Training and Fellowship Education

Boston Scientific Neuromodulation
01.2012 - 01.2015

Manager of Fellowship Education

Boston Scientific Neuromodulation
01.2009 - 01.2012

Manager of Clinical Training and Education

01.2007 - 01.2009

Specialty Senior Pharmaceutical Sales Representative

Eli Lilly and Company
01.2000 - 01.2007

Distribution Sales Representative

VWR International
01.1999 - 01.2000

Teaching Assistantship

Miami University
01.1996 - 01.1998

LEAD Executive Graduate -

Stanford University Graduate School of Business

Master of Science in Microbiology/Immunology -

Miami University

Bachelor of Science in Biology -

Gannon University

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Viktorija Telbis