Victoria Woodenlegs
WA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent at managing busy schedules, organizing projects, analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
9
9
years of professional experience
Work History
Lead Daycare Teacher
KinderCare Learning Centers
06.2024 - Current
- Engaged with children on individual basis to build positive relationships and promote learning.
- Implemented curriculum to enhance classes with learning-focused activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Gathered materials and resources to prepare for lessons and activities.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Established positive relationships with students and families.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Organized and supervised large and small group activities.
- Supported students in developing self-esteem and self-confidence.
- Planned and executed activities to stimulate physical, social and intellectual growth.
Merchandise Manager
Ulta Beauty
09.2023 - 05.2024
- Ensured that all merchandise was properly labeled according to company policy.
- Identified areas of improvement within the current inventory system in order to streamline processes.
- Provided ongoing training for staff members on how best to utilize merchandise resources.
- Recruited, interviewed and hired qualified staff for open positions.
- Organized and prioritized projects.
- Created seasonal and promotional displays to maximize sales and profits.
- Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
- Maintained physical inventory of merchandise and implemented systems to monitor costs.
- Improved inventory turns and cycle count accuracy
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Oversaw inventory management activities including ordering supplies as needed.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Task Associate
Ulta Beauty
01.2020 - 09.2023
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Helped customers locate items within the store using the inventory system.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Trained new associates on store operations, policies, and procedures.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Ensured compliance with company safety regulations at all times while on the job.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Arranged and stocked new merchandise following placement directions.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Investigated and resolved issues to drive better service for customers and employees.
- Updated inventory and production information using warehouse management systems and scanner guns.
Shift Supervisor
Starbucks
03.2021 - 11.2022
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Collaborated with team members to improve performance and implement training updates.
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Lead Barista
Sabey
05.2019 - 01.2020
- Created a safe and fun work environment
- Complied with all company safety procedures, policies and regulations to promote safe working environment.
- Coached my team on keeping focus on task and making beverages properly
- Prepared drinks each shift with high accuracy and consistently strong customer satisfaction.
- Educated customers on beverage menu items and provided samples of daily brews.
Starbucks Manager
Quality Food Centers
07.2017 - 09.2018
- Maintained a fun and creative work environment for customers and my team
- Managed day-to-day operations, including supervision and assignment delegation for 7 member team.
- Coached new team members on job tasks and performance.
- Monitored supplier operations to verify quality and delivery schedules.
- Attended monthly district conference calls with Starbucks managers and the Starbucks coordinators for QFC to update and align sales objectives.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Managed labor, schedule and payroll
- Led employee performance reviews and discussed improvement strategies with each team member.
- Educated customers on beverage menu items and provided samples of daily brews.
- Created hand-crafted beverages based upon customer preferences.
Sales Floor Team Member
Target
11.2015 - 06.2017
- Provided customer service on the sales floor
- Updated signage to reflect current prices and help promote target merchandise.
- Back up cashier during peak hours
- Reviewed current planograms and end cap placements to properly merchandise items.
- Replenished inventory with focus on addressing customer needs.
- Moved different products types weighing up to 40 pounds.
- Notified Leader-on-duty and cart attendants immediately of any spills or body fluids enabling quick clean-up and remediation.
- Carried out duties within fast-paced retail environment, such as stocking, fulfilling flex orders and setting planograms
Education
Associate in Arts And Science - political science
Bellevue College
Bellevue, WA05-2024
Associate of Science - biology
Renton Technical College
Renton, WA03-2023
Skills
- Organization
- Time Management
- Leadership
- Detail-oriented
- Decision making
- Communication
- MS Office proficient
- Self-motivation
Accomplishments
- Academic enrichment in the basic sciences and quantitative topics.
- Clinical exposure through small-group rotations in health care settings, simulation experiences, and seminars.
- opportunities for networking, finalizing service-learning projects and a limited number of experiential learning activities like clinical simulations and clinical shadowing.
University of Washington- Summer Health Professions Education Program (SHPEP) 2021
Affiliations
Phi Theta Kappa Honor Society Member 2021-present
Timeline
Lead Daycare Teacher
KinderCare Learning Centers
06.2024 - Current
Merchandise Manager
Ulta Beauty
09.2023 - 05.2024
Shift Supervisor
Starbucks
03.2021 - 11.2022
Task Associate
Ulta Beauty
01.2020 - 09.2023
Lead Barista
Sabey
05.2019 - 01.2020
Starbucks Manager
Quality Food Centers
07.2017 - 09.2018
Sales Floor Team Member
Target
11.2015 - 06.2017
Associate in Arts And Science - political science
Bellevue College
Associate of Science - biology
Renton Technical College
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