Viktoriya MOLOTOK
Warren
Summary
Dedicated professional with a strong background in patient care and administrative support. Expertise in team collaboration, time management, and customer service, consistently contributing to improved operational efficiency.
Overview
1
1
Certification
Work History
Administrative Assistant
Start My Wellness
Troy
2019 - 2022
- Provided administrative support for special projects, contributing to overall team success.
- Trained and mentored junior administrative staff, promoting professional growth and team cohesion.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Processed incoming mail, sorted items into appropriate categories, and distributed accordingly.
- Prepared records of client progress and services performed under care.
- Performed onsite troubleshooting during an event if needed.
- Organized events
Certified Medical Assistant
Pauleena Singh, MD PC
Bloomfield Hills
2012 - 2014
- Performing phlebotomy procedures.
- Measure patients' vital signs.
- Performing accurate documentation.
- Administering injections and dispensing medication as directed by a physician.
- Perform ECG testing procedures.
- Perform PFT, Peak Flow, and Breathing Treatment.
- Administer hearing and vision testing; perform eye and ear irrigations.
- Performed X-rays.
- Supported clinical procedures by preparing necessary equipment and materials.
- Performed routine laboratory tests and collected specimens following established protocols.
- Trained new staff members on office procedures and patient care protocols.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Medical Assistant
Troy Sleep Center
Troy
2011 - 2012
- Coordinated patient appointments and follow-up visits to ensure optimal scheduling efficiency.
- Maintained cleanliness and organization of medical equipment and examination areas.
- Facilitated communication between patients and healthcare providers to enhance patient experience.
- Updated patient records accurately in electronic health systems, ensuring data integrity.
- Assisted in the coordination of sleep studies and related diagnostic procedures.
- Responded to patient inquiries and concerns, providing appropriate information and support.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Document Filer
Michigan Neurology Institute
Roseville
2008 - 2011
- Organized and categorized documents for efficient retrieval and storage.
- Coordinated with healthcare professionals to obtain necessary documentation for patient records.
- Reviewed and restructured filing organization for easier access to frequently used documents.
- Retrieved requested documents in an efficient manner.
Education
Associate Degree in Nursing - Nursing
Macomb Community College
Warren, MI01-2027
Associate of General Studies -
Macomb Community College
Warren, MI03-2024
Bachelor of Applied Science -
Siena Heights University
Adrian, MI05-2014
Medical Assistant Program – 12 Months – CAAHEP, MAERB Accredited -
Carnegie Institute
Troy, MI01-2011
High School Diploma -
Warren Mott High School
Warren, MI01-2008
Skills
- Patient care
- Medical documentation
- Time management
- Team collaboration
- Customer service
- Data entry
- Inventory management
- Event organization
- Vital signs monitoring
- Problem-solving
- Office management
- Microsoft PowerPoint
- Critical thinking
- Filing
- Microsoft outlook
Languages
Ukrainian
Full Professional
Russian
Professional
Certification
Basic Life Support, issued 2024
Affiliations
Team Manager for Youth Soccer Team, Hoverla FC
Timeline
Administrative Assistant
Start My Wellness
2019 - 2022
Certified Medical Assistant
Pauleena Singh, MD PC
2012 - 2014
Medical Assistant
Troy Sleep Center
2011 - 2012
Document Filer
Michigan Neurology Institute
2008 - 2011
Associate Degree in Nursing - Nursing
Macomb Community College
Associate of General Studies -
Macomb Community College
Bachelor of Applied Science -
Siena Heights University
Medical Assistant Program – 12 Months – CAAHEP, MAERB Accredited -
Carnegie Institute
High School Diploma -
Warren Mott High School