Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Viktoriya Shevchukova

Houston,TX

Summary

Dynamic Sales Manager with a proven track record at House Of Fashion, excelling in client relationship management and sales team leadership. Mastered relationship building and sales expertise, achieving significant revenue growth through strategic planning and effective team coaching. Demonstrated success in staff management and client base retention, fostering long-term partnerships and exceeding performance goals. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

11
11
years of professional experience

Work History

Licensed X-ray Airport Security Specialist

Heydar Aliyev International Airport
05.2016 - 08.2022

Operate X-ray machines to screen luggage and belongings.

Analyze X-ray images for prohibited items.

Collaborate with security team to ensure thorough screenings.

Communicate with passengers and address concerns.

Follow security protocols to maintain airport safety.

Maintain and calibrate X-ray equipment.

Stay updated on security threats.

Assist law enforcement during incidents.

Train new security staff on screening procedures.

Maintain accurate screening records.

Sales Manager

House Of Fashion
02.2014 - 05.2016
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales, Managing, Purchasing, Display Planning

Superior Trends
11.2013 - 02.2014
  • Maintained accurate records of purchases, payments, and other relevant documentation for audit purposes.
  • Continuously evaluated industry trends to remain informed on best practices in procurement and adapt strategies accordingly.
  • Observed product innovations, competitor activity, and market conditions to adjust account sales approach.
  • Developed strong relationships with key suppliers, fostering trust and collaboration for mutual success.
  • Conducted market research to identify potential new suppliers, expanding the company''s sourcing options.

Purchasing, Sales, Customer Support

Chic Couture Closet
11.2011 - 02.2014
  • Promoted a positive work environment through effective collaboration with colleagues while also demonstrating leadership in mentoring and coaching new hires.
  • Provided personalized support to customers, tailoring solutions based on their unique requirements.
  • Analyzed data trends in order to anticipate future challenges or opportunities within the market segment.
  • Excelled at cross-selling complementary products by highlighting their benefits during interactions with existing customers.

Education

Bachelor of Economics - Business And Personal Management

Interregional Academy of Personnel Management
Kiev, Ukraine
07.2019

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Sales expertise
  • Client Relationship Management
  • Positive and upbeat
  • Direct Sales
  • Client Base Retention

Accomplishments

Boosted Q1 sales by 20% through targeted promotions and strategic product placements.

Increased repeat business by 30% by nurturing key client relationships.

Enhanced upselling techniques and satisfaction scores with a 15% improvement in sales associate training.

Optimized inventory management, reducing stockouts by 25% and improving cash flow.

Revamped store layout, resulting in a 10% increase in average transaction value.

Introduced successful exclusive clothing line, driving a 25% sales increase.

Languages

Russian
Full Professional
Turkish
Full Professional

Timeline

Licensed X-ray Airport Security Specialist

Heydar Aliyev International Airport
05.2016 - 08.2022

Sales Manager

House Of Fashion
02.2014 - 05.2016

Sales, Managing, Purchasing, Display Planning

Superior Trends
11.2013 - 02.2014

Purchasing, Sales, Customer Support

Chic Couture Closet
11.2011 - 02.2014

Bachelor of Economics - Business And Personal Management

Interregional Academy of Personnel Management
Viktoriya Shevchukova