Viktoryia Adamava
Brooklyn,NY
Summary
Driven and resourceful administrative professional with cross-industry experience. Demonstrated expertise in fast paced, start-up environments that shaped my problem-solving mindset and helped develop stress resilience and high adaptability to the company changes and high-volume workloads. A dependable self-starter and quick thinker.
Overview
6
6
years of professional experience
Work History
Administrative Assistant to the Director
D'Elia & Mccarthy Law Offices
04.2023 - Current
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Recorded filed documents to improve document organization and management.
- Created and maintained databases to track and record the data from current and closed cases documentation.
- Drafted correspondence and other documents for CEO in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Sent necessary documentation for E-filing to the Courts of New Jersey and New York.
Business Office Manager
Brooklyn Group
08.2022 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Processed and compiled clients’ personal documentation and credit records.
- Filed paperwork for building managements' review, sorted, and delivered mail and maintained office organization.
- Negotiated rental offer and files approvals with building management companies.
- Delegated tasks to administrative support staff to organize and improve office efficiency. Adjusted the workflow if needed to ensure smooth operations.
- Maintained professional demeanor by staying calm when was addressing unhappy or angry customers.
- Coordinate meetings with clients and building management representatives to close the deals and sign the paperwork.
- Created leasing paperwork, scheduled and coordinated lease signing appointments. Maintained organized and accurate records of the completed documents.
- Managed clients' balances and performed payment collection.
- Updated records with apartments availability for company internal use.
- Coordinated access and building management contact information for new tenants.
- Systems/Tools used: Airtable, Weimark, Google suite, Zoom, Amazon
Administrative Client Coordinator
Live Picture Studios
04.2021 - 05.2022
- Responded in a timely manner to Wedding Wire, The Knot, direct emails/calls and direct website service inquiries.
- Executed info sessions for prospective and existing clients. Delivered administrative support to current clients.
- Responded to client questions, organized and directed clients' requests to a corresponding department if needed.
- Resolved customer satisfaction issues through active listening and open-ended questioning, escalating major problems to lead editors and CEO.
- Oversaw sales appointments scheduling and production itinerary coordination.
- Monitored front areas so that questions / issue could be promptly addressed.
- Organized spaces, materials and catering support for networking and client-focused meetings.
- Conducted payment collections, deposits, and recordkeeping.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Coordinated the guests' list “You Are Engaged Now What?” Podcast.
- Answered customers reviews on The Knot, WeddingWire, Google Reviews to alleviate future distrust of potential clientele. Created a comprehensive library of templates.
- Systems/Tools used: Hubspot, Quickbooks, Google Suite, MeisterTask, Slack, Custom company management platform
Executive Assistant Manager
Iron Monkey Restaurant
11.2020 - 03.2021
- Managed and recorded CEO's business and personal expenses.
- Handled sensitive information with discretion and tact.
- Performed as a floor manager and host.
- Reached out and collaborated with vendors for new breakfast menu creation.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Completed weekly payroll for 5 employees.
- Developed and maintained automated alert systems for important deadlines.
- Facilitated hiring and onboarding for incoming staff.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Screened calls and emails.
- Systems/Tools used: Quickbooks, Indeed, Ziprecruiter, MeisterTask, Google Suite, Heartland.
Human Resources Intern
Elinext
06.2019 - 09.2019
- Developed strong written and verbal communication skills.
- Answered phone and performed clerical duties to assist human resources department.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers, and scheduled interviews to fill positions with qualified candidates.
- Assisted human resources and recruiting teams by scheduling and performing phone screens and on-site interviews.
- Updated and maintained records to respond quickly to requests for information on pending job openings.
- Drafted job offers.
- Partner with Senior HR manager to update and maintain office policies.
- Coordinated with the IT department on all office equipment.
Contract Copywriter
Belitsoft
07.2018 - 06.2019
- Created original, creative online content for company's website, landing pages and online publications adhering to the company's brand identity and services specifics.
- Submitted written material for approval to the team lead. Reviewed and edited final copy for accuracy and to correct grammar errors.
- Chose cover photography or artwork, selected fonts and arranged designs to attract target audience.
- Managed deadlines with efficiency.
- Researched industry trends and customer preferences to contribute to copywriting efforts.
- Studied and commented on current news and trends. Pitched story ideas to the team lead.
- Built, established and maintained relationships with company sources on various projects.
English as a Foreign Language Teacher
Secondary School
09.2017 - 02.2018
- Educated students in basics of English grammar and conversational speaking.
- Created new lesson plans based on course objectives emphasizing vocabulary and reading comprehension.
- Coached students on English pronunciation and intonation for eloquent conversation.
- Administered and graded tests and assignments to evaluate student progress.
- Documented student attendance and progress against goals.
- Developed activities and integrated video technology to diversify education of first grade students to start their immersion in the foreign language.
Education
Bachelor’s degree - Teaching English As A Second Language
Minsk State Linguistic University
Minsk, Belarus08.2019
Associate of Arts - Hospitality And Recreation Marketing
Minsk State Linguistic University
Minsk, Belarus08.2017
Skills
- Conflict Management
- Spreadsheet Tracking
- Logistics and Schedule Management
- Confidentiality and Discretion
- Office Administration, Supplies and Inventory
- Process Improvement
- Event Calendar Management
- QuickBooks Expertise
- Interpersonal Communications
- Business Correspondence
- Proper Phone Etiquette
- Executive Support
- Human Resources Management (HRM)
- Administration Management
Languages
Russian
Native or Bilingual
English
Full Professional
Timeline
Administrative Assistant to the Director
D'Elia & Mccarthy Law Offices
04.2023 - Current
Business Office Manager
Brooklyn Group
08.2022 - Current
Administrative Client Coordinator
Live Picture Studios
04.2021 - 05.2022
Executive Assistant Manager
Iron Monkey Restaurant
11.2020 - 03.2021
Human Resources Intern
Elinext
06.2019 - 09.2019
Contract Copywriter
Belitsoft
07.2018 - 06.2019
English as a Foreign Language Teacher
Secondary School
09.2017 - 02.2018
Bachelor’s degree - Teaching English As A Second Language
Minsk State Linguistic University
Associate of Arts - Hospitality And Recreation Marketing
Minsk State Linguistic University
Similar Profiles
KELLI GAGEKELLI GAGE
Paralegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law FirmParalegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law Firm
Julian BurrellJulian Burrell
Settlement Negotiator at McCarthy Law FirmSettlement Negotiator at McCarthy Law Firm
STANISLAV LEONOVSTANISLAV LEONOV
Paralegal at Law Offices of Marina Shepelsky, P.C.Paralegal at Law Offices of Marina Shepelsky, P.C.
Anthonio CompasAnthonio Compas
Sales Associate at Rite AidSales Associate at Rite Aid
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal