Viky Valenzuela Burga
Fremont,CA
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Aéropostale
Newark
02.2023 - Current
- Trained employees on duties, policies and procedures.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Supervised cash handling processes to ensure accuracy of transactions.
- Facilitated positive guest experiences by promptly locating desired items for customers.
- Performed stock processing by filling and stocking floor racks and backstock racks.
- Implemented store visual standards with proper product placement and advertisement displays.
Childcare Provider
Veronica Arceo
Fremont, CA
07.2021 - 02.2023
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Sanitized toys and tables to maintain clean, safe environment.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Assisted children in development of social, communication and problem-solving skills.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Encouraged positive interactions between children by providing supervision at all times.
- Organized and planned age-appropriate reading, crafts and music lessons.
Education
High School Diploma -
Irvington High School
Fremont, CA06-2019
Skills
- Documentation
- Strong Ethics
- First aid and safety
- Time Management
- Multitasking and Organization
- Problem-Solving
Timeline
Assistant Store Manager
Aéropostale
02.2023 - Current
Childcare Provider
Veronica Arceo
07.2021 - 02.2023
High School Diploma -
Irvington High School
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