Vildana Golubovic
Bensenvile,IL
Summary
Accomplished Registered Pharmacist with a proven track record at Osco Drug, excelling in medication therapy management and customer service. Demonstrated leadership by directing high-efficiency team workflows and enhancing patient care through detailed consultations and education. Achieved a notable revenue through health screenings, showcasing exceptional customer service and collaboration skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Pharmacist
Osco Drug
09.2020 - Current
- Supervised workflow and directed team as needed to ensure highest level of efficiency at high volume store.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Resolved insurance rejections and found best prices or alternatives to meet patients' therapeutic and financial needs.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed medication therapy management (MTM) to Medicare patients and helped them understand their medications and health conditions.
- Conducted associate health screenings, including blood pressure checks and cholesterol and glucose readings, generating a gross margin of $1,430.00 for 2023-2024.
Student Pharmacist Intern
Osco Drug
03.2017 - 09.2020
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Contacted physicians to request refills and clarified information when necessary
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Closely monitored department performance metrics.
Education
Doctor of Pharmacy -
Roosevelt University
Schaumburg, IL05.2020
Bachelor of Science - Biology
Roosevelt University
Chicago, IL12.2017
Skills
- Leadership and Collaboration
- Medication Therapy Management
- Medication Dispensing and Immunizing
- Customer Service and Communication Skills
- Patient Education and Counseling
- Documentation abilities
- Computer literacy
- Able to type 63 words per minute
Certification
- Registered Pharmacist License (Illinois)- [03/2024-03/2026]
- Registered Pharmacist License (Texas)- [11/2022-03/2025]
- Basic Life Support/Cardiopulmonary Resuscitation- [01/2023-01/2025]
- Opioid Antagonist Certification- [04/2019-Present]
- Basic Bleeding Control- [03/2019-Present]
- Immunization Certification- [08/2017-Present]
Timeline
Registered Pharmacist
Osco Drug
09.2020 - Current
Student Pharmacist Intern
Osco Drug
03.2017 - 09.2020
Doctor of Pharmacy -
Roosevelt University
Bachelor of Science - Biology
Roosevelt University