Highly effective individual with demonstrated operational and leadership skills leading diverse teams to achieve outstanding results. Energetic and determined with expertise in management, marketing & outreach strategies and lease-ups. Offering 15+ years of property management experience paired with goal-oriented and performance-minded approach.
• Managed several communities ranging from 300 to 520 units, overseeing daily operations and ensuring regulatory compliance.
• Built strong resident relationships by implementing unique and engaging activities.
• Directed capital projects, maintenance, and repairs to maintain property appeal and value.
• Developed and executed marketing and outreach strategies to sustain 95%+ occupancy.
• Introduced effective renewal programs to minimize turnover and maintain resident satisfaction.
• Oversaw property budgets, payroll, invoices, and expense controls, consistently exceeding financial goals.
• Hired, trained, and mentored staff to foster professional growth and high team performance.
Achievements:
• Raised occupancy by 2%, exceeded income by 8%, while increasing rents 1.5%.
• Maintained zero delinquency at select communities and earned Top Performer recognition.
• Selected to train property managers company-wide and serve on due diligence/property takeover teams.
• December 2023: Received the Above and Beyond Award in recognition and appreciation for outstanding dedication, leadership, and exemplary performance.
Achievements: