Vili Alatini
Pittsburg,CA
Summary
Professional Lead Technician with solid background in troubleshooting, repairing, and maintaining complex systems. Skilled in diagnostics, customer service, and technical support, fostering team collaboration and consistently achieving high-quality results. Reliable and adaptable, ensuring seamless operations and problem resolution in dynamic environments. Strong communication and leadership abilities, enhancing team efficiency and performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead Service Technician
Arcticom Group Refrigeration
10.2023 - 10.2024
- Install compressors, full systems, coil, control boards, breakers and all components that deals with refrigeration.
- Ran 24-450 Voltages for systems.
- Performed maintenance daily on all equipments to ensure that its all in manufacturer specification.
- Maintaining parts and materials making sure it's all in stock.
- In charge of scheduling appointments for future jobs.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Service Technician
Freschi Service Experts
05.2021 - 08.2023
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Answered questions and responded to issues to deliver exceptional service to customers.
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
- Reviewed schedules and work orders to determine supplies and materials for assignments.
- Removed systems and fixtures to prepare for replacements.
- Installed complete systems at new residential and business construction sites.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Tested and troubleshot systems to alleviate potential issues.
- Notified supervisors of faulty operations and defective materials to improve production.
- Surveyed job sites to identify positions and locations for equipment.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Submitted detailed service order ticket upon job completion.
- Utilized facility tracking system to keep accurate records of completed repairs.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Followed building standards and codes during unit installations.
- Created and supported safe work environments to protect company interests and employee health.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Provided exceptional customer experiences to service recipients.
- Conducted routine maintenance on complex systems requiring specific knowledge and expertise.
- Operated tools and equipment such as hand saws, pipe cutters and drills on daily basis.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Installed water and drainage systems for buildings and homes.
- Tested piping systems with water and air pressure to maintain balance and accuracy.
- Followed relevant codes, regulations and safety techniques.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Completed walk-throughs of completed systems to verify code adherence.
- Located and repaired leaks in water supply lines.
- Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
- Ran condensation for systems making sure its up to code and sloped properly.
Warehouse Manager
Perfect Star Heating and Air Conditioning
01.2017 - 04.2020
- Provide information to shipping and receiving personnel regarding inventory stock.
- Established and maintained good relations with customers, vendors and transport companies.
- Planned and optimized warehouse work processes to improve fulfillment system efficiency.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
- Trained staff on material handling processes to reduce shipping times.
- Generated warehouse shipping documents, packing lists and invoices.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Achieved warehouse expense goals by developing, implementing and monitoring logistic metrics.
- Operated forklifts to fill or empty overhead spaces.
Electrician/Apprentice
Barnum & Celillo Electric
10.2014 - 11.2016
- Ran wires for power.
- Drilled holes to run power lines.
- Installed lights,plugs,fans and anything that involves power.
- Clean up,load and unload materials.
- Demolition.
- Assessed,tested and operated variety of electrical components and system.
- Evaluated electrical systems,equipment and components to identify and resolve defects and safety risks.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Connected wires to circuit breakers and transformers.
Construction Laborer
Count On Contractor
07.2001 - 07.2014
- Operate jackhammers and other equipment necessary for construction work.
- Position and seal structural components as directed.
- Use cement mixers in order to mix,pour,and spread concrete.
- Spray finishing materials to seal surfaces.
- Operated and maintained a variety of equipment including hand and power tools.
- Maintained clean,safe working environment by removing debris from job site prior to shift completion.
- Used picks and shovels to dig,spread and level dirt and gravel.
- Controlled traffic in and around work zones.
- Completed variety of physical labor tasks.
- Performed physical activities requiring heavy lifting,walking and standing for long periods of time.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Operated bobcats to dig and level dirt,load and unload concrete and other materials.
Education
Ygnacio Valley High School
Concord, CA06.2003
Skills
- System Installations
- Plumbing
- Operate mini excavators
- Operate loaders
- Operate skid steer
- Troubleshooting and Testing HVAC systems
- Forklift certified and experience
- Backhoe experience
- Attention to Detail
- Construction Knowledge
- Customer Service
- Safety Procedures
- Equipment Operation
- Supervision & Leadership
- Planning & Organizing
- Maintenance and Repair
- Carpentry Skill
- Underground Pipe Work
- Landscaper
Certification
- EPA Certified.
Experiences
- Perfect Star Warehouse Manager
- Crew Leader for Install Crews
- Customer Service/Accounting
- HVAC Salesmen
- General Construction knowledge
- General Plumbing knowledge
- Independent Contractor
Timeline
Lead Service Technician
Arcticom Group Refrigeration
10.2023 - 10.2024
Service Technician
Freschi Service Experts
05.2021 - 08.2023
Warehouse Manager
Perfect Star Heating and Air Conditioning
01.2017 - 04.2020
Electrician/Apprentice
Barnum & Celillo Electric
10.2014 - 11.2016
Construction Laborer
Count On Contractor
07.2001 - 07.2014
- EPA Certified.
Ygnacio Valley High School
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