Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Work Preference
Software
Interests
Languages
Timeline
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Villard Pierre Jr

Villard Pierre Jr

Scrum Master
Dublin,United States

Summary

As a certified Scrum Master with more than 9 years of experience in Agile methodologies and team leadership, my track record includes delivering projects on schedule and within budget by enhancing team productivity and promoting teamwork. My expertise encompasses a robust understanding of Agile principles and the Scrum framework, including conducting sprint planning, daily stand-ups, sprint reviews, and retrospectives. Proficient with project management tools such as Jira and Trello, I work closely with team members to overcome challenges and ensure project success. Skilled in conflict resolution and meeting facilitation, I am also an effective leader and mentor, guiding teams towards autonomy and ongoing improvement. Also I have experience as a Product Owner with 3 years of proven success in leading product development and lifecycle management within the candle industry. Demonstrated ability to translate customer needs into product features, prioritize backlogs, and drive cross-functional teams to deliver innovative solutions. Skilled in market analysis, competitive research, and agile methodologies including Scrum and Kanban. Strong communicator with a passion for delivering exceptional customer value.

Overview

9
9
years of professional experience

Work History

Senior Scrum Master

FedEx
Dublin, United States
01.2020 - Current
  • Reduced time-to-market by facilitating collaboration among development, QA, and operations teams for seamless delivery of FedEx software solutions with improved efficiency.
  • Managed Scrum ceremonies like sprint planning, daily stand-ups, sprint reviews, and retrospectives to drive continuous improvement efforts while keeping project objectives in mind.
  • Executed collaboration efforts with Product Owners to prioritize and refine the product backlog, ensuring it matched business objectives and stakeholder requirements.
  • Enhanced team performance and project delivery at FedEx by implementing and reinforcing Agile best practices and methodologies within the software development lifecycle.
  • Liaised among development teams, business stakeholders, and departments to ensure effective communication and alignment on project requirements and goals.
  • Recognized obstacles and impediments obstructing the development timeline; partnered with cross-functional teams to effectively navigate challenges and promote seamless progression.
  • Enhanced development workflow by implementing automation for testing and deployment processes, driving process improvements and efficiencies in line with FedEx’s software initiatives.
  • Coordinated release planning activities, ensuring that software releases were delivered on schedule and met quality standards.
  • Tracked and analyzed key performance indicators (KPIs) to assess team productivity, identify areas for improvement, and implement strategies for enhanced performance.
  • Nurtured a collaborative and productive team culture by promoting open communication, knowledge exchange, and continual growth.
  • Diligently followed FedEx's software development standards, industry best practices for enhanced security and regulatory compliance.
  • Fostered a strong Agile culture at FedEx through training and coaching team members and stakeholders on Agile practices and Scrum methodologies.
  • Managed expectations of stakeholders while engaging in the development of software solutions that meet their needs and align with business goals.
  • Facilitated retrospectives to solicit input, recognize valuable insights, and incorporate enhancements for upcoming sprints and projects.

Business Analyst/Scrum Master

Citibank
Gray, United States
11.2018 - 12.2019
  • Managed and coordinated the successful execution of large-scale Scrum implementations for payment systems, leading multiple cross-functional teams to deliver high-impact solutions on time and within budget constraints.
  • Ensured efficient prioritization and delivery of payment-related features and bug fixes through oversight of sprint planning, daily stand-ups, reviews, and retrospectives.
  • Collaborated with cross-functional teams to optimize payment processing systems, ensuring high performance, reliability, and adherence to industry standards such as PCI-DSS.
  • Implemented and solidified customized Agile best practices within the payment industry through the incorporation of backlog refinement, user story mapping, and release planning.
  • Maintained adherence to relevant regulations and standards in all payment solution implementations, including GDPR, PSD2, and AML requirements.
  • Successfully managed payment system risks by identifying and developing effective strategies to mitigate security vulnerabilities, system downtime, and transaction errors.
  • Successfully improved TTCs by optimizing workflows, reducing latency, and enhancing user experience in payment processing.
  • Initiated discussions with merchants, financial institutions, and end-users to collect requirements, resolve issues, and establish project goals.
  • Led the integration process for third-party payment gateways, fraud detection systems, and diverse financial technology solutions.
  • Spearheaded efforts in monitoring payment system performance through analysis of crucial indicators like transaction success rates, processing times, and error rates.
  • Secured thorough documentation on payment protocols, user accounts, and system necessities in order to facilitate knowledge dissemination and ensure regulatory compliance.
  • Adeptly steered teams through the implementation of new payment technologies or processes, maintaining operational continuity with minimal interruption.
  • Demonstrated proficient leadership skills by facilitating team training on advancements in payment systems, tools, and Agile practices, resulting in improved competency and productivity.
  • Collaborated with UX/UI designers to enhance payment interfaces and user flows, resulting in a flawless and user-friendly experience for end-users.
  • Served as a point person for handling intricate payment problems, facilitating coordination among relevant departments to achieve timely resolutions.

Agile Product Owner

Luxe By Pierre
Gray, United States
10.2015 - 10.2018
  • Organized and facilitated regular scrum meetings to ensure team productivity.
  • Created user stories for each feature based on customer feedback and requirements.
  • Maintained a clear vision of the product by regularly communicating updates across departments.
  • Monitored progress against goals using appropriate metrics such as velocity charts, burndown charts.
  • Identified gaps in process or workflow which could be addressed with additional automation or tools.
  • Defined product vision, strategy, and roadmap in alignment with company goals.
  • Led agile ceremonies including sprint planning, reviews, and retrospectives to ensure team alignment and continuous improvement.
  • Oversaw product lifecycle from conception to launch, including beta testing and post-launch analysis.
  • Prioritized backlog items according to market needs and customer value.

Education

Bachelors of Science in Cyber Security Information Assurance -

Western Governors University
Salt Lake City, UT

Skills

  • Microsoft Office Suite
  • Backlog management
  • Leading scrum meetings
  • Campaign Performance Tracking
  • Requirements Gathering
  • Forecasting and planning
  • Business process improvement
  • Financial Advising
  • Product Owner
  • Sprint Planning
  • Resource Allocation
  • Scrum processes
  • Risk Identification
  • Software process management
  • JIRA
  • Risk Management
  • Change Management
  • Staff Management
  • Gap analysis
  • Revenue development
  • Presentation Skills
  • Meeting facilitation
  • Effective customer communication
  • Software Development Lifecycle
  • Customer requirements analysis

Certification

Certified Scrum Master

Certified Scrum Product Owner

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid time offPersonal development programsHealthcare benefits

Software

Jira

Confluence

Trello

Interests

Basketball

Video games

Reading

Languages

English
Native language
French
Intermediate (B1)
B1

Timeline

Senior Scrum Master

FedEx
01.2020 - Current

Business Analyst/Scrum Master

Citibank
11.2018 - 12.2019

Agile Product Owner

Luxe By Pierre
10.2015 - 10.2018

Bachelors of Science in Cyber Security Information Assurance -

Western Governors University
Villard Pierre JrScrum Master