Vilma Avelar
Harrison,NY
Summary
Professional Accounting Specialist with over 10 years of experience in Accounting and Financial Services. Concentrated experience in Advertising, Accounts Receivables and Data Entry and Client Services. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Analyst
Allstar Marketing Group
12.2018 - Current
- Performed various accounts receivable functions including cash receipts posting, updating cash flow reports in MAS 500 system
- Prepared daily billing for sales orders, invoicing distribution to customers
- Researched billing discrepancies and implemented effective solutions to resolve concerns and prevent future foreseeable issues
- Administered credit collections efforts on all accounts through phone and e-mail contact
- Researched and resolved customer claims (shortages, pod's, discount violation, Advertising, returns
- Reconciled monthly Credit Settlements
- Supported management by processing invoices and documents with consistent on-time delivery.
- Handled day-to-day accounting processes to drive financial accuracy.
- Contacted internal and external customers to obtain documentation to support invoices and claims.
- Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
Accounting Specialist
The Journal News
10.2010 - 05.2018
- Supported department staff by performing a wide range of clerical and administrative tasks
- Gathered information and entered data into computer system
- Reached out to customers to verify information and follow up on issues
- Coordinated with clients and internal departments resolve account discrepancies
- Assisted with time-sensitive functions, including recording credit memos, processing invoices, and completing month-end reports
- Performed research and due diligence to resolve issues in a timely manner
- Managed accounting operations, accounting close, account reporting and reconciliations
- Initiated payment recovery for over-payment
- Seasoned in conflict resolution
- Strong organizational skills
- VA Energetic work attitude
- Customer service oriented
- Account reconciliations
- Results-oriented
- Resourceful
- Effective team player
- Fluent in Spanish & English
- Microsoft Office
- Accounts Receivable
- Coached, trained, and delegated tasks to 5 team members to meet specific department goals.
Finance Customer Service Representative
The Journal News
11.2005 - 10.2010
- Handled customer calls related to billing questions and issues
- Resolved Customer disputes with advertising staff
- Processed advertising adjustment received from sales, credit, and accounts receivables
- Created and maintained customer profiles into the accounting and billing system
- Processed accounts receivables transactions such as cash, checks, and credit card payments
- Processed Charge backs to merchant account which resulted in credits to cardholder accounts and debit to merchant accounts
- Initiated Charge backs on invalid card numbers requested from accounting department to reconcile bank account records
Legal Billing Associate
The Journal News
11.2004 - 10.2005
- Cross trained and provided back-up for other customer service representatives when needed
- Promptly responded to general inquiries from customers, staff, and via telephone, mail, e-mail, and fax
- Ensured a positive resolution to customer quires and complaints
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Education
Westchester Community College
Valhalla, NYSkills
- Accounts receivables processes
- Pivot tables &VLOOKUP
- Technology: Sage 500, AS400, Salesforce, QuickBooks
- Invoicing, and billing
- Account reconciliation
- Multitasking
- Team building
- Conflict resolution
- Computer skills
- Analytical
- Credit and collections
- Invoicing proficiency
- Claims processing
- Cross-functional team collaboration
- Payment management
- Microsoft Office
- Attention to Detail
- Time Management
Websites
Hobbies and Interests
COMMUNITY AFFILIATIONS, Food Bank of Westchester 2015 LWCC- ACTIVE MEMBER
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Analyst
Allstar Marketing Group
12.2018 - Current
Accounting Specialist
The Journal News
10.2010 - 05.2018
Finance Customer Service Representative
The Journal News
11.2005 - 10.2010
Legal Billing Associate
The Journal News
11.2004 - 10.2005
Westchester Community College
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