Vilma Flores
Port St. Lucie
Summary
Offering caring and dedicated approach to child care, with strong desire to grow and learn in this environment. Bringing understanding of fundamental child development principles and knack for creating engaging and educational activities. Ready to use and develop skills in child supervision and assistant.
I foster positive relationships with children and customers alike. Bilingual in Spanish, I excel in culinary tasks and maintain a safe, organized environment that promotes growth and development.
As previous professional manager I show strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Nanny
Self-employeed
09.2024 - 04.2025
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Identified warning signs of emotional and developmental problems in children.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Played games, worked on puzzles, and read books to young children.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Cashier
Publix
02.2014 - 09.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Shift Manager
Burger King
03.2012 - 02.2014
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Education
High School Diploma -
Palm Beach Central High School
Wellington, FL05-2011
Skills
- Bilingual in Spanish
- Approachable
- Friendly
- Workplace safety
- Emotionally supportive
- Toddler and Infant care experience
- Housekeeping
- Culinary aptitude
- Cash handling
- Customer service focus
- Employee training
- Computer skills
- Decision-making
- Continuous improvement
Languages
Spanish
Full Professional
Timeline
Nanny
Self-employeed
09.2024 - 04.2025
Cashier
Publix
02.2014 - 09.2014
Shift Manager
Burger King
03.2012 - 02.2014
High School Diploma -
Palm Beach Central High School
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