Caregiver / IHSS
01.2021
- Greeted visitors, patients, and clients in a professional manner
- Assisted clients with daily living activities, ensuring comfort and safety.
Vilma Sylvanna Almendarez
Los Angeles,CA
Summary
Compassionate and dependable professional seeking a position in a hospital or healthcare setting. Experienced in patient support, customer service, and fast-paced environments. Strong communication skills, attention to detail, and commitment to maintaining a safe, organized, and patient-centered environment. Adaptable, reliable, and team-oriented with hands-on experience in caregiving, administrative support, and service roles.
Work History
Customer Service Representative / Cashier
Los Angeles, CA
01.2021
- Handled high-volume customer interactions with professionalism
- Processed payments, returns, and transactions accurately
- Resolved customer concerns while maintaining a positive experience
- Maintained organized and clean work areas
- Resolved customer inquiries promptly, enhancing satisfaction and loyalty.
Receptionist / Front Desk Support
West Hollywood
05.2020
- Greeted visitors, patients, and clients in a professional manner
- Managed phone calls, scheduling, and appointment coordination
- Maintained records and handled confidential information
- Provided administrative support to improve office efficiency
- Greeted and directed visitors, ensuring a welcoming environment.
Hospital / Patient Support Experience
Los Angeles
01.2019
- Assisted patients with basic needs, comfort, and mobility support
- Maintained clean and safe patient areas following health and safety protocols
- Communicated effectively with staff and patients to ensure quality care
- Followed confidentiality guidelines and handled sensitive information responsibly
Babysitter / Childcare Provider
DTLA
01.2019
- Provided attentive care for children of various ages
- Assisted with meals, hygiene, homework, and daily routines
- Ensured a safe, nurturing, and structured environment
- Built strong relationships with families through trust and reliability
Delivery Driver
Uber And Lyft
Los Angeles, CA
01.2025 - 2025
- Delivered orders efficiently while ensuring accuracy and timeliness
- Provided excellent customer service during deliveries
- Managed routes and time effectively in fast-paced conditions
- Handled payments and maintained order records
Education
High School Diploma -
Manual Arts High School
Los AngelesSkills
- Patient care and assistance
- Customer service & communication
- HIPAA awareness & confidentiality
- Appointment scheduling & front desk support
- Multitasking in fast-paced environments
- Infection control & workplace safety
- Cash handling & transactions
- Time management & organization
Awards
Dental assistance certificate
Languages
Spanish
Timeline
Delivery Driver
Uber And Lyft
01.2025 - 2025
Caregiver / IHSS
01.2021
Customer Service Representative / Cashier
01.2021
Receptionist / Front Desk Support
05.2020
Hospital / Patient Support Experience
01.2019
Babysitter / Childcare Provider
01.2019
High School Diploma -
Manual Arts High School