Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vilma Vasquez

Andover,KS

Summary

Dynamic and results-oriented professional with extensive experience in healthcare administration, notably as a Referral Coordinator at GraceMed. Expert in insurance verification and multi-line phone proficiency, coupled with a talent for critical thinking and staff management. Demonstrated success in improving referral processing efficiency and patient satisfaction.

Overview

9
9
years of professional experience

Work History

Referral Coordinator

GraceMed
05.2024 - 11.2024

Answering phone calls scheduling appointments, managing insurance, and coordinating referral Expediting patient referrals to specialty offices. Translating for patients. Performs a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, program

communication to potential candidates, communication with referral sources and other tasks assigned.

Host

Kobe Steakhouse
06.2015 - 01.2017

A host or hostess's job description can vary depending on the type of establishment, but generally includes: Answering phone calls, Welcoming guests, Seating guests, Taking reservations, providing menus etc.

Education

Still In Process - Medical Insurance And Billing Coding

Wichita Technical Institute
Wichita, KS
02.2024

High School Diploma - Health Academy

West Wichita High School
Wichita, KS
05.2015

Skills

  • Pre-authorizations
  • Insurance verification
  • Medical terminology
  • Multi-line phone proficiency
  • Patient scheduling
  • Medical terminology knowledge
  • Appointment scheduling
  • Follow-up coordination
  • Scheduling software
  • Accurate documentation
  • HIPAA regulations
  • Notetaking and documentation
  • Database management
  • Prospecting
  • Record preparation
  • Physician authorizations
  • Google suite proficiency
  • Multi-line telephone operation
  • Organizational growth
  • Healthcare systems
  • Patient records oversight
  • Referral tracking
  • Insurance precertification processes
  • Medical scheduling
  • Electronic patient charts
  • Diagnostic appointments
  • Appointment reminders
  • Referral wait list management
  • HIPAA guidelines
  • Critical thinking
  • Basic life support for health care providers (BLS)
  • CPR/AED
  • Staff management

Languages

English
Native or Bilingual

Timeline

Referral Coordinator

GraceMed
05.2024 - 11.2024

Host

Kobe Steakhouse
06.2015 - 01.2017

Still In Process - Medical Insurance And Billing Coding

Wichita Technical Institute

High School Diploma - Health Academy

West Wichita High School
Vilma Vasquez