Vilmarie Correa
Rochester,NY
Summary
A detail-oriented Quality Control Inspector with extensive experience in inspections, assessments, and quality issue reporting. Proven track record of significantly improving production through targeted quality control enhancements. Adept at collaborating with production teams to identify and correct negative trends, driving continuous improvement. Highly skilled in documentation, reporting, and compliance standards, with a strong foundation in manufacturing and production operations. Bringing 5 years of dedicated experience to the role.
Additionally, an accomplished Food Service Worker with a comprehensive background in food preparation, customer service, and sanitation regulations. Noted for maintaining high standards of cleanliness, rapidly mastering new tasks, and working efficiently under pressure. Demonstrated ability to enhance team performance, leading to improved customer satisfaction and increased efficiency. Proven track record in enhancing food safety practices across various roles.
Overview
10
10
years of professional experience
Work History
Quality Control Inspector
EEP Quality Group
550 Mile Crossing Blvd Rochester Ny
11.2019 - Current
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Cashier
Hudson Liquor
1400 Hudson Ave Rochester NY
03.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
Maintenance Worker
Clean Craft
01.2023 - 03.2023
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Sales Associate
Dollar Tree
810 Paul RD Rochester NY
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Crew Team Member
Taco Bell
910 Elmridge Center Dr Rochester Ny
04.2017 - 08.2017
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
Team Member
Tim Hortons
1286 MT Hope Ave Rochester NY
05.2016 - 01.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Electronics Sales Associate
Walmart
3800 Dewey Walmart
02.2016 - 12.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Processed credit and debit card payments to complete customer buying experience.
- Increased sales and customer satisfaction through personalized servicing.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Checked to see if requested items were available from store's inventory.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Located merchandise across various stores to address customer needs.
- Worked with loss prevention in monitoring shopper behavior.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Fitting Room Associate
Walmart
100 Elmridge Center DR Greece NY
01.2015 - 12.2015
- Checked fitting room stalls and sorted merchandise to racks.
- Cleaned and maintained fitting rooms regularly.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Checked garments for damage and placed tags prior to returning items to sales floor.
- Collected discarded merchandise, sorted and returned to display racks.
- Welcomed each customer to fitting room with warm smile and kind words.
- Answered customer questions and assisted with fittings by retrieving alternate sizes, colors and clothing options.
- Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
- Answered customer telephone calls to provide information about store policies and available merchandise.
- Repackaged and tagged returned items for sales floor.
- Assisted customers by finding proper clothing sizes and accessories that would complement outfits.
- Picked out correct sizes and colors according to each customer's specific interests.
- Offered help to customers and brought alternative sizes.
- Placed customers' chosen items on racks inside fitting rooms and provided location of assigned rooms.
Education
No Degree -
Dr. Freddie Thomas High School
Rochester, NYSkills
- Write Technical Reports
- Microsoft Excel
- Microsoft SharePoint
- Microsoft Access
- Quality Control
- Safety Procedures
- Quality Standards
- Visual Inspection
- Employee Supervision
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Hudson Liquor
03.2023 - 06.2023
Maintenance Worker
Clean Craft
01.2023 - 03.2023
Sales Associate
Dollar Tree
11.2022 - 01.2023
Quality Control Inspector
EEP Quality Group
11.2019 - Current
Crew Team Member
Taco Bell
04.2017 - 08.2017
Team Member
Tim Hortons
05.2016 - 01.2017
Electronics Sales Associate
Walmart
02.2016 - 12.2016
Fitting Room Associate
Walmart
01.2015 - 12.2015
No Degree -
Dr. Freddie Thomas High School