Vimal Prakash
Pflugerville
Summary
Accomplished Data Science Consultant at Dell Technologies, specializing in machine learning and predictive modeling. Successfully led a team to develop a patent-pending AI architecture, enhancing user engagement and driving conversion. Proven ability in stakeholder management, delivering impactful analytics solutions that significantly reduced customer churn.
Overview
9
9
years of professional experience
Work History
Data Science Consultant
Dell Technologies
Round Rock
04.2024 - Current
- Leading a team of data scientists to deliver end-to-end machine learning solutions, ensuring scalable, production-ready deployment.
- Designed and implemented a modular architecture framework for a content recommendation engine, optimizing relevance and engagement.
- Developed a predictive failover detection algorithm for websites, improving system reliability, and enhancing customer experience.
- Created a user journey summarization pipeline using Large Language Models (LLMs), enabling automated behavior analysis and insight extraction.
- Spearheading the design of personalized survey systems using agentic AI to tailor feedback collection and boost response quality.
Data Scientist
Dell Technologies
Round Rock
08.2019 - 03.2024
- Developed an AI-driven architecture to map user journey elements to customer survey responses, enabling deeper behavioral analytics (patent pending).
- Conceptualized and designed a personalization framework for the Dell website to enhance user engagement and drive conversion.
- Built a machine learning model to predict user intent and persona by leveraging clustering techniques and predictive algorithms based on customer journey and profile data.
Business Analyst
Yes Bank
Delhi
05.2016 - 07.2018
- Led and collaborated on cross-functional projects focused on business process optimization, achieving a 10% reduction in customer churn through end-to-end analytics solutions.
- Conducted statistical and business analysis to prepare Credit Appraisal Memorandums for corporate clients, incorporating risk analytics and due diligence to support data-driven pricing and lending decisions.
- Partnered with business and technology stakeholders to develop strategic roadmaps and track key performance indicators (KPIs) such as ROI and profitability, using dashboards and automated reporting tools to drive informed decision-making.
Education
Master of Science - Data Science
University of Illinois At Chicago
Chicago, IL05-2019
MBA - Strategic Management
IIM Udaipur
Udaipur03-2016
Bachelor of Engineering - Electrical Engineering
BIT Mesra
Ranchi04-2012
Skills
- Machine learning
- Data analysis
- Predictive modeling
- Natural language processing
- Statistical analysis
- Data visualization
- Stakeholder management and cross-functional collaboration
Timeline
Data Science Consultant
Dell Technologies
04.2024 - Current
Data Scientist
Dell Technologies
08.2019 - 03.2024
Business Analyst
Yes Bank
05.2016 - 07.2018
Master of Science - Data Science
University of Illinois At Chicago
MBA - Strategic Management
IIM Udaipur
Bachelor of Engineering - Electrical Engineering
BIT Mesra
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