Vimal Varghese

• Ability to communicate effectively with patients using a microphone and headset. Used critical thinking to break down problems, evaluate solutions and make decisions.

• Provides continuous observation and surveillance of assigned patients. Skilled at working independently and collaboratively in a team environment.

• Capable of continuous monitoring of up to 16 patients on one screen at one time and remaining alert at all times while on duty.

• Completes written documentation of patient activity as outlined by supervisor.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Organized and detail-oriented with a strong work ethic.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Learned and adapted quickly to new technology and software applications.
• Perform SCIP-R, CPR and First Aid as required.
• Epic experience.
• Experience delivering software training and/or developing training materials.

• Work will be performed in an ethical and legal manner following organizational policies, processes, protocols and procedures

• Completes written documentation of patient activity as outlined by supervisor.
• Work will be performed in an ethical and legal manner following organizational policies, processes, protocols and procedures.
• Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
• Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
• Manage incidents and reporting of incidents as per agency guidelines and all regulations.
• Facilitate and actively participate in interdisciplinary team meetings, and staff meetings
• Ensure the individual’s health and safety.
• EPIC software Experience.
• Participate in the planning and implementation of recreational activities.
• Provide oversight and ensure the accurate, timely and complete documentation of all required paperwork.
• Communicate effectively with individuals served, team members, families, visitors and others.
• Conduct training for new staff's and every six months fire evacuated training for staff too.
• Conducted regular safety inspections of common areas and individual units to ensure compliance with local regulations and policies.
• Tracked therapeutic recovery progress goals, logging any variances or setbacks for potential treatment response.
• Provided crisis management and intervention during emergency situations.
• Logged and filed incident reports, detailing significant occurrences during assigned shifts, record keeping, residents goals creating.

• Telecom connection activation and deactivation process managing, monthly inspection, system troubleshooting.
• Fraud customers connection deactivation, co-operating with police investigation connection process details providing.
• Customer care issues dealings, team leader, maintained customer retained.
• Providing support to customer’s on various topic’s, especially mobile phone data plans, new phone, solving billing issues, troubleshooting.
• Maintaining accurate records of customer interaction’s and resolving issues.
• Handle cash transactions accurately and efficiently.
• Utilize computerized systems to track customer interactions and manage information.
• Staying up to date on idea cellular LTD products, services, and systems to provide accurate and efficient customer support.
• Collaborating with other team members to ensure excellent customer service and achieve team goals.
• Assist in managing daily operations of the retail store ensuring a smooth workflow.
• Meet department productivity and quality standards.
• Demonstrate in-depth product knowledge to educate customers. About available services.
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• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Customer’s application detail’s data entry to passport data software.
• Scanning files and organizing into electronic data.
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, politicians, and business executives.
• Organizing and continued maintenance of existing files.
• Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
• Creating various spreadsheets which will demonstrate organization of files.
• Implemented automated office systems, optimizing client and data communications as well as records management.
• Develops new itineraries and promoting village tourism.
• Negotiated with vendors to secure the best deals on accommodations, transportation, and activities for clients.
• Develops new programs to expand and increase tourism, conducting food festivals, shows etc.
• Resolved customer issues promptly and professionally, leading to increased client retention rates.
• Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
• Monitored currency exchange rates and advised customers on best time to purchase foreign currency.