Vimalkumar Gajera
Huntsville,TX
Summary
Dynamic leader with proven expertise in customer service and cash handling, demonstrated at High Five Store Houston TX. Achieved significant sales increase at Fraley’s Food Store through strategic promotions and efficient operations. Excelled in staff training and business analysis, fostering a culture of excellence and efficiency. Skilled in brand management and problem resolution, ensuring high customer satisfaction and repeat business.
Overview
2025
2025
years of professional experience
Work History
Cashier Manager
High Five Store Houston TX
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Monitored areas for security issues and safety hazards.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Developed cashier schedules to maintain adequate staffing levels during peak hours, maximizing efficiency of operations.
Online Business Owner
Ivan Global Business LLC
10.2024 - Current
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Created engaging social media content to increase brand awareness and attract new customers.
- Developed successful email campaigns to engage subscribers and drive repeat business.
- Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
Store Manager of Operations
Fraley’s Food Store
08.2021 - Current
- Increased sales by Number% with special displays and promotions.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Collaborated with cross-functional teams to drive company-wide improvements in operations and customer service.
- Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
- Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
- Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
Education
High School - Higher Education Administration
Kamani Forword High School
Amreli Gujarat03.2010
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Time management
- Documentation and reporting
- Staff training
- Good judgment
- Brand management
- Business analysis and reporting
Languages
Hindi
Full Professional
Gujarati
Full Professional
English
Full Professional
Timeline
Online Business Owner
Ivan Global Business LLC
10.2024 - Current
Store Manager of Operations
Fraley’s Food Store
08.2021 - Current
Cashier Manager
High Five Store Houston TX
High School - Higher Education Administration
Kamani Forword High School
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