Summary
Overview
Work History
Education
Skills
Timeline
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Vimbai Dikeh

Alpharetta,GA

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

6
6
years of professional experience

Work History

Retail Ambassador

Allbirds
05.2022 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Worked with team to achieve sales goals for products.
  • Maintained knowledge of current promotions and product features.
  • Organized and stocked merchandise to keep necessary levels for sales demand.

Administrative Assistant/Receptionist

ST JOSEPH'S HOSPITAL
09.2020 - 08.2021
  • Checked in patients for procedures.
  • Adhered to strict HIPAA guidelines to protect patient privacy
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Supported office staff and operational requirements with administrative tasks.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Registered and verified patient records before triage with most up-to-date information.

Sales Representative/Key Holder

MarketSource/Target Tech
06.2019 - 09.2020
  • Set up and fix phones for customers
  • Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to other employees.
  • Opened and closed the store
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Opened inventory boxes and restocked shelves.
  • Counted inventory and held the keys
  • I was third in my district in sales three times
  • Often ran the area by myself
  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Assisted customers by locating, describing and explaining use and care of [Product or Service].

Cashier

KOHLS DEPARTMENT STORE
10.2017 - 12.2017
  • Completed transactions accurately and efficiently, while engaging customers
  • Greeted customers as they entered the store, to make them feel welcome
  • Folded clothes left at the register, and returned them to the right area

Crew Member

CHRISTOPHER'S SUB AND PIZZA
05.2017 - 10.2017
  • Worked well with teammates and accepted coaching from management team
  • Took orders, prepared meals, and collected payments
  • Collaborated with team members to complete orders
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Kept food preparation area, equipment, and utensils clean and sanitary
  • Assisted other team members to achieve goals
  • Addressed guest needs, questions, or concerns to create optimum experience onboard
  • Trained new team members on procedures, customer service, and sales techniques

Education

Bachelor's degree - Health Science

Wilmington University
New Castle, DE

Skills

  • Microsoft word, excel, windows, MAC
  • Critical Thinking
  • Relationship Builder
  • Maintaining Clean Work Areas
  • Serve Customers
  • Social Orientation
  • Shelf Stocking
  • Effective Communicator
  • Epic
  • Hospital Experience
  • Medical Terminology
  • Administrative experience
  • Front Desk
  • Computer Skills

Timeline

Retail Ambassador

Allbirds
05.2022 - Current

Administrative Assistant/Receptionist

ST JOSEPH'S HOSPITAL
09.2020 - 08.2021

Sales Representative/Key Holder

MarketSource/Target Tech
06.2019 - 09.2020

Cashier

KOHLS DEPARTMENT STORE
10.2017 - 12.2017

Crew Member

CHRISTOPHER'S SUB AND PIZZA
05.2017 - 10.2017

Bachelor's degree - Health Science

Wilmington University

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Vimbai Dikeh