Vin Flores
Austin,TX
Summary
Experienced General Manager with a proven track record of stewarding profitable restaurant concepts, human capital development, and producing positive work cultures. I am a decisive, deliberate, and team-oriented manager able to communicate and collaborate effectively to elevate personal and team productivity.
Overview
9
9
years of professional experience
Work History
Director of Operations - Full Service Concepts
Tatsu-ya Group
Austin, TX
07.2021 - Current
- Director of 3 Full Service Concepts: Kemuri Tatsu-ya, Dipdipdip Tatsu-ya, Tiki Tatsu-ya, and opening the brand's newest concept BBQ Ramen Tatsu-ya with approximately 12.4 million dollars in annual revenue.
- Wrote and implemented all systems and training for line staff and managers including 17 management SoP's, that are now company standard. Assisted in redrafting the Employee Handbook and implemented progressive discipline systems and quarterly reviews.
- Proven leadership training and development hiring all salary managers and hosted leadership seminars and training for all salary.
- Increased profitability of all concepts by increasing reservations, increased service standards raising all scores, opened all concepts seven days and increase meal period hours, reducing fully burdened labor by up to 10% with labor controls.
General Manger
Dipdipdip Tatsu-ya
Austin, TX
02.2019 - 07.2021
General Manager
Lambert's Downtown Barbecue - MMl
Austin, TX
12.2018 - 10.2019
- Managed an annual budget of 6.4 million and reestablished Lamberts as a premiere downtown Austin destination
- Aggressively reduced labor by setting competitive rates, scheduling and overtime controls: monthly FoH labor savings averaged 5k
- Implemented training overhaul to increase productivity and efficiency of staff, while inspiring them to create a more positive culture
- Restructured Live Music Venue, with clear budgeting and goalsprojected annual cost savings from 113k to 32k
- Recognized excellence and created paths of opportunity for employees by setting high expectations and offering clear guidance
General Manager
Second Bar + Kitchen Domain
Austin, TX
07.2016 - 12.2018
- Managed an annual budget of 3.4 million with multiple outlets maintaining excellent levels of service
- Responsible for all aspects of P&L, Budgeting, and Marketing
- Collaborative and creative contributor on all menu decisions in tandem with Chef David Bull
- Maintained low turnover and high employee retention with personal growth, high accountability, and direct communication with over 50 employees on staff
- Restructured and reorganized In Room Dining and Stewarding departments under the purview of FoH management-turning In Room Dining profitable within one month
Manager
Lamberts Downtown Barbecue - MML
Austin, TX
09.2014 - 07.2016
Education
Bachelor of Arts - RTF
University of Texas At Austin
Austin, TX2008
Skills
- Budgeting and P&L Auditing
- Performance Optimization
- Interpersonal Communication
- Leadership Training
- Marketing and Brand-Building
- Collaborative Culture Builder
- Deadline-oriented
- Leadership Coaching and Mentoring
Timeline
Director of Operations - Full Service Concepts
Tatsu-ya Group
07.2021 - Current
General Manger
Dipdipdip Tatsu-ya
02.2019 - 07.2021
General Manager
Lambert's Downtown Barbecue - MMl
12.2018 - 10.2019
General Manager
Second Bar + Kitchen Domain
07.2016 - 12.2018
Manager
Lamberts Downtown Barbecue - MML
09.2014 - 07.2016
Bachelor of Arts - RTF
University of Texas At Austin
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