Summary
Overview
Work History
Education
Skills
Timeline
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Vina Gist

Vina Gist

Gardena,California

Summary

Personable and dedicated Customer Service Representative/ Event Server with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

17
17
years of professional experience

Work History

Event Server/Barback

Tend Agency
Los Angeles, CA
07.2023 - Current
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Worked multi-course dinners with pre-plated foods.
  • Wrapped silverware efficiently and organized napkins for up to 500 plus guests.
  • Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
  • Maintained spotless, well-stocked bar organized and ready for customer demands.

Health Consultant/Brand Ambassador

Truvegans
Gardena, CALIFORNIA
01.2013 - 06.2023
  • Collaborated with [30 +] clients to develop a plan of action based on health goals
  • Gathered health data from clients using self-assessment tools
  • Monitored clients' progress and compared to pre-determined health targets
  • Improved the general health of clients by sharing nutrition information and fitness tips
  • Conducted onsite visits to perform evaluations
  • Provided meal planning
  • Healthy Lifestyle Makeover

Sales/Data Entry Specialist

Glam Tax Software & Consultant
Rancho Cucamonga, CA
09.2015 - 10.2022
  • Received and screened high volume of internal and external communications.
  • Assisted with administrative tasks, including filing, answering phones and light data entry.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Chef/Owner

2GoodVeggieKitchen
Los Angeles, CA
07.2008 - 11.2013
  • Answered phones, responded to customer inquiries 
  • Ensured all food prep and cooking surfaces, including [prep table] and [stove], were sanitized and cleaned according to city health code and food handling standards. 
  • Precooked items, including [soups] and [teas] during slow periods to reduce wait times at lunch and dinner rush.
  • Weekly meal prep for customer
  • Provided healthy tips & education

Education

Associate of Arts - Private Vegan Chef

Private Chef
Auguste Escoffier
10-2024

Certificate of completion - Child Monitor

Training Child Monitor
Los Angeles
2019

Apprentice - Chinese Medicine And Herbology/Medicinal

CucamongaTruvegansHouse of Anuh
Los Angeles, CA
06.2018

High School Diploma -

Berkeley High School
Berkeley, CA
1985

Skills

  • Positive and cheerful
  • Excellent communication
  • Excellent customers service
  • Inbound and Outbound calling
  • Effective team player
  • Health Consultant 25 years
  • Ability to operate POS system
  • Detail-oriented
  • Excellent Time management
  • Proficient in MS Office

Timeline

Event Server/Barback

Tend Agency
07.2023 - Current

Sales/Data Entry Specialist

Glam Tax Software & Consultant
09.2015 - 10.2022

Health Consultant/Brand Ambassador

Truvegans
01.2013 - 06.2023

Chef/Owner

2GoodVeggieKitchen
07.2008 - 11.2013

Certificate of completion - Child Monitor

Training Child Monitor

Apprentice - Chinese Medicine And Herbology/Medicinal

CucamongaTruvegansHouse of Anuh

High School Diploma -

Berkeley High School

Associate of Arts - Private Vegan Chef

Private Chef

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