Vinay Kumar
Bangalore
Summary
Highly efficient results driven and capable Lead with a proven ability to effectively develop, manage, and control relationships between the company and its target audience. Having a proven track record of quickly understanding a risk and compliance campaigns mission, vision, and objective and then communicating this to potential customers. Enjoying challenging briefs & able to work to an excellent standard under considerable pressure whilst presenting a positive image to clients & colleagues.
Overview
11
11
years of professional experience
Work History
Team Lead, Investor Service Ops Controls
Ocwen Financial Solutions
Bangalore
05.2022 - Current
- Supervise various projects or initiatives to investigate potential issues of non-compliance, resolve control gaps and improve risk management exposures; support project planning activities, stakeholder identification, tracking, deliverable completion, etc.
- Lead coordination efforts with quality assurance validation testing process to monitor servicing operations practices to ensure they comply with applicable laws, regulation, government agencies, investor rules and internal policies.
- Lead coordination of business unit audit and assessment efforts with other Ocwen risk management or control units, such as Internal Audit department, Legal, Client Relations, third parties, external auditors or Sarbanes Oxley and compliance unit as needed to avoid duplication of effort and ensure best practices are applied across the business unit
- Test and validate the action plans implemented by business function managers designed to remediate self-identified risk item and control gaps in their operational processes.
- Assist in the development of Operational Risk Managements validation processes, policies and procedures. This will include the development of test conditions, scripts, plans and reporting.
- Manage the risk and audit tracking database on ProcessUnity to ensure that findings are entered and tracked to completion and perform validation post completion. Monitored government regulations and standards to ensure alignment with company policies and procedures
- Extensive knowledge of the assigned compliance area along with the associated operations, including the related rules and regulations of the financial services industry to include: CFPB, State Law and other pertinent regulations along with GSE guidelines.
Lead Analyst, Customer Operation Compliance
Ocwen Financial Solutions
Bangalore
03.2018 - 04.2022
- Analysis of data requirements specific to operational action plans, based on inputs from internal audit and testing teams, business unit subject matter experts, third party examiners, etc.
- Creating Monthly Business review Dashboards and Monthly and Quarterly Servicing Risk Management Committee Dashboards.
- Develop queries to extract data based on department needs
- Analyze data to ensure correctness of reports created by Ocwen reporting resources and perform testing.
- Create procedures based on reporting needs on PolicyTech.
- Coordinate with concerned departments to obtain data/details required to respond effectively and within TAT to audit queries
- Provide regular updates to management and process owners on the risk items and regulatory compliance bulletins.
- Identify opportunities to automate and create efficiency within the process.
- Follow up timely with internal groups to obtain all information related to testing and risk remediation.
- Continually reviewing assigned work to ensure it is being completed in the most efficient manner.
- Notable projects handled are Tran Refund code 1 66 and 1 64 stopped by vendor causing shortage in Escrow account. Duplicate Tax payments.
Senior Analyst, Customer Operation Compliance
Ocwen Financial Solution
Bangalore
01.2013 - 03.2018
- Business process review and analysis to understand where gaps and the need for enhanced process documentation might exist.
- Open, track & close all the risk items identified until remediated on ProcessUnity tool.
- Development of process flows, detailing business process activities, and controls based on business unit interviews, regulatory and legal guidance and existing department artifacts
- Development of control documentation, including reporting requirements, well defined QA/QC reviews, structured vendor communication points and management escalation paths
- Creating dashboards as needed to fulfill management needs; ensure reporting identifies adverse trends and measures results against appropriate benchmarks
Specialist
Aegis Pvt Limit
Bangalore
06.2011 - 11.2012
- Booking/modification and flight reservations
- Handling Supervisor/Managers calls
Education
Bachelor of Science - Stats, Maths, Computers
Garden City College
Bangalore, India2012
12th - Physics, Chemistry, Maths, Computers
Ujjval Vidyalaya
Bangalore, India2008
SSLC -
Ujjval Vidyalaya
Bangalore, India2006
Skills
- Analytical and problem solving
- Professionalism and strong work ethic
- Oral and written communications skills
- Time management
Other Responsibility
- Employee Engagement Committee
- Emergency Rescue Team
- Skill-port Governance
Languages
Kannada
Native language
English
Advanced
C1
Hindi
Advanced
C1
Telugu
Upper intermediate
B2
Tamil
Intermediate
B1
Timeline
Team Lead, Investor Service Ops Controls
Ocwen Financial Solutions
05.2022 - Current
Lead Analyst, Customer Operation Compliance
Ocwen Financial Solutions
03.2018 - 04.2022
Senior Analyst, Customer Operation Compliance
Ocwen Financial Solution
01.2013 - 03.2018
Specialist
Aegis Pvt Limit
06.2011 - 11.2012
Bachelor of Science - Stats, Maths, Computers
Garden City College
12th - Physics, Chemistry, Maths, Computers
Ujjval Vidyalaya
SSLC -
Ujjval Vidyalaya
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