Vinay Vemanna
Bangalore,India
Summary
Results-driven Software QA Engineer with over 8 years of experience in manual testing and 6 years of leadership in operations. Proven expertise in functional, integration, and regression testing within e-commerce ecosystems including SAP Hybris and ECC. Adept at cross-functional collaboration, issue resolution, and continuous process improvement. Strong leadership background with a focus on operational efficiency and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Software Manual QA
Capgemini India Pvt Ltd
05.2021 - Current
- Extensive use of software best practices during various phases of Software lifecycle like Conceptualization, Requirement gathering, testing and Release.
- Contributed to write Manual test cases, Understanding Test Plan and Test Scenario.
- Contributed to perform Sanity Testing, Functional Testing, Integration Testing and Regression testing.
- Contribution in executing Test Cases to test the web & iOS application functionality against the requirements manually.
- Contributed in Analyzing the order flow on various systems (SAP Backoffice, SAP ECC,GK POS systems).
- Defect Reporting and Tracking using Automation Tools like Jira.
- Automation- Contributed in executing the automation scripts through Jenkins and analyzing the failures
Assistant Manager Operations
AXA Business Service pvt ltd
01.2011 - 05.2020
- Undertaking responsibilities of removing less logical procedures in processes thereby reducing processing time; identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
- Liaising with new and existing clients, managing new business problems and providing a customized business solution for the resolution of problems.
- Ensuring high-quality customer experience, elevating customer satisfaction, while adhering to SLA's and work processes thus managing cost-effective operations.
- Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation among team members; determining training needs of employees to enhance their operational efficiency leading to increased productivity.
- Efficiently & effectively responded as well as resolved process queries raised by CSR.
- Ensuring effective liaison within the team to gain support and resolve issues, acting as key interface between manager and team members.
Education
Bachelor of Computer Application - Computer Engineering
Dr CV Raman University
06.2012
Skills
- SAP Hybris
- SAP SD
- POS software
- Jira
- Q-test
- Excel
- Functional Testing
- Integration Testing
- Regression Testing
- Jenkins
Timeline
Software Manual QA
Capgemini India Pvt Ltd
05.2021 - Current
Assistant Manager Operations
AXA Business Service pvt ltd
01.2011 - 05.2020
Bachelor of Computer Application - Computer Engineering
Dr CV Raman University
Similar Profiles
Sanjeev ReddySanjeev Reddy
Senior Consultant at Capgemini India Pvt ltd (Client Airbus Group India pvt ltd)Senior Consultant at Capgemini India Pvt ltd (Client Airbus Group India pvt ltd)
PRATIK DHALLPRATIK DHALL
Sr. Manager/Senior Business Consultant at Capgemini India Pvt. Ltd. & Capgemini InventSr. Manager/Senior Business Consultant at Capgemini India Pvt. Ltd. & Capgemini Invent
Suruthi S KSuruthi S K
Senior Consultant at Capgemini India Pvt LtdSenior Consultant at Capgemini India Pvt Ltd
Gouri RashinkarGouri Rashinkar
Consultant at Tata Consultancy Services LimitedConsultant at Tata Consultancy Services Limited
Vijay Kumar TNVijay Kumar TN
Associate Director - HR at ThoughtFocus Technologies India Pvt LtdAssociate Director - HR at ThoughtFocus Technologies India Pvt Ltd