Vinay Kumar Singh
Dallas,TX
Summary
Experienced Senior Site Reliability Engineer with 12+ years building scalable cloud infrastructure, specializing in incident response and monitoring, cutting resolution time by 50%. Expert in CI/CD, Terraform, and Kubernetes, increasing deployment speed by 40%. Skilled leader mentoring teams for reliable solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Site Reliability Engineer
Tata Consultancy Services(Client-Royal Caribbean Cruises Ltd.)
08.2019 - Current
- Built resilient AWS infrastructure using Terraform and Ansible, improving uptime to 99.9% and reducing manual provisioning by 80%.
- Automated CI/CD pipelines with Jenkins and SonarQube, cutting deployment time by 50% and improving release reliability.
- Deployed and managed microservices on EKS and OpenShift, enabling auto-scaling and high availability.
- Integrated observability tools (Datadog, Grafana, Splunk) to detect anomalies early and reduce MTTR by 40%.
- Led incident response and RCA for critical issues, reducing repeat incidents by 25%.
- Partnered with dev teams to implement SRE best practices like SLIs, SLOs, and error budgets.
- Mentored junior engineers on automation, monitoring, and on-call readiness, boosting team efficiency.
- Established alerting and on-call runbooks, improving incident response consistency and reducing handoff time during escalations.
- Applied blameless postmortems and incident retrospectives , driving continuous improvement and reducing recurring issues.
Technical Lead
Infosys(Client-Westpac)
04.2016 - 07.2019
- Automated infra workflows using Control-M, PowerShell, and Kubernetes, reducing manual effort by 70% and improving job reliability.
- Migrated legacy apps to cloud and OpenShift, boosting deployment stability by 60% and cutting operational overhead.
- Ensured 99.9% uptime by collaborating with Infra and Dev teams to optimize system performance and minimize downtime.
- Built monitoring and alerting with Foglight, Prometheus, and Grafana, cutting MTTR by 30% through early anomaly detection.
- Evaluated system performance and costs, improving resource utilization by 25% with actionable tuning recommendations.
Senior Software Engineer
HCL Technologies(Client-AIG and Walt Disney)
10.2012 - 04.2016
- Administered Sybase ASE and MS SQL Server, optimizing query performance and release cycles to improve database response times by 40%.
- Developed and maintained runbooks, SOPs, and infrastructure diagrams, reducing onboarding time and incident resolution effort by 50%.
- Automated repetitive DB admin tasks and standardized deployment workflows, resulting in a 60% increase in operational efficiency.
- Coordinated with cross-functional teams to execute patching and upgrades with zero unplanned downtime, aligning with strict SLA requirements.
Education
Bachelor of Technology - Computer Science And Engineering
Bharath University
Chennai, India05-2012
Skills
Cloud & Infrastructure: AWS (EC2, S3, RDS, EKS), Microsoft Azure, OpenShift, Kubernetes, Docker, Elastic Load Balancer
Infrastructure as Code & Automation: Terraform, CloudFormation, Ansible, Puppet, Control-M, PowerShell, GitOps, Infrastructure Automation
CI/CD & DevOps Tooling: Jenkins, GitLab CI, Harness, Helm, ArgoCD, Git, Groovy, Apigee, Standardized Deployment Pipelines
Monitoring, Logging & Observability: Datadog, Prometheus, Grafana, Splunk, Dynatrace, AppDynamics, Elastic Kibana, Foglight, Alerting & SLO Dashboards
Programming, Middleware & Collaboration: Python, Java, SQL, Kafka, Unix Shell, WebSphere, Tomcat, Jboss, JIRA, Agile, Incident Management, RCA, SOPs
Certification
Red Hat Certified OpenShift Administrator - [12/2023 - 12/2026]
Timeline
Senior Site Reliability Engineer
Tata Consultancy Services(Client-Royal Caribbean Cruises Ltd.)
08.2019 - Current
Technical Lead
Infosys(Client-Westpac)
04.2016 - 07.2019
Senior Software Engineer
HCL Technologies(Client-AIG and Walt Disney)
10.2012 - 04.2016
Bachelor of Technology - Computer Science And Engineering
Bharath University
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