Summary
Overview
Work History
Education
Skills
Timeline
Generic

VINCE CARTER, CRS, CCHW

Monaca,PA

Summary

Experienced, client-focused, and driven professional with a strong background in treatment and recovery of individuals suffering from substance use disorders. Committed to assist individuals in obtaining and sustaining recovery, and achieving a better quality of life. Highly adept in working with individuals from widely varying ethnicities, cultures, and socioeconomic backgrounds.

Overview

8
8
years of professional experience

Work History

Recovery House Manager

Jade Wellness Center
Pittsburgh, PA
04.2024 - Current
  • Provided individual counseling sessions for residents struggling with addiction-related issues.
  • Provided leadership and guidance to staff, residents, and outside stakeholders.
  • Coordinated with mental health professionals on behalf of residents to ensure continuity of care.
  • Ensured compliance with all applicable laws, regulations, codes, ordinances, rules and standards related to Recovery House operations.
  • Assisted in developing marketing materials promoting the Recovery House's services.
  • Established communication protocols between staff members to facilitate timely response to emergency situations.
  • Maintained positive relationships with local law enforcement agencies to ensure safety of the facility.
  • Monitored progress of resident recovery plans in accordance with Recovery House standards.
  • Organized educational events for residents such as lectures on addiction recovery topics or workshops on relapse prevention strategies.
  • Directed and supported internal case management and client advocacy.
  • Oversaw management of clinical documentation, billing reimbursement, resident rights and customer service.
  • Launched monthly analysis and reported metrics regarding budget, staffing, clinical benchmarking and other operational areas.
  • Enforced state and federal regulations as well as company policies and procedures for strict compliance.
  • Monitored daily performance and patient outcomes to maintain quality assurance.
  • Prepared patients for self-management and decision-making responsibilities.
  • Managed load of multiple cases on consistent basis.
  • Performed assessments to determine individual limitations and strengths.
  • Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.

Unity Recovery Community Organization-SRO (27 beds + Overnight Shelter) Supervisor

Unity Recovery Community Organization
Pittsburgh, PA
09.2023 - Current
  • House Management duties and addiction recovery support including mind, body and spirit
  • Audited individualized recovery wellness plans
  • Gathered information about useful resources and helped coordinate referrals
  • Participated in multidisciplinary meetings focused on providing comprehensive assistance
  • Consistently guaranteed records were completed on time and complied with agency and HIPAA requirements
  • Cultivated a strong agency reputation within the community by assisting clients with identifying strengths and sharing personal experiences during appointments
  • Provide case management services to clients, including assessment, planning, and coordination of services
  • Conduct intake interviews and assessments to determine client needs and develop individualized care plans
  • Monitor client progress and make necessary adjustments to care plans as needed.

Mental Health Association, Inc, BestLife Clinic - Recovery Coach

Mental Health Association, Inc, BestLife Clinic
Springfield, MA
08.2021 - Current
  • Developed and implemented individualized recovery wellness plans
  • Provided group, family and individual counseling to support recovery goals
  • Gathered information about useful resources and helped coordinate referrals
  • Participated in multidisciplinary meetings focused on providing comprehensive assistance
  • Consistently guaranteed records were completed on time and complied with agency and HIPAA requirements
  • Cultivated a strong agency reputation within the community by assisting clients with identifying strengths and sharing personal experiences during appointments.

Crossroads Treatment Centers-Care Manager

Crossroads Treatment Centers
Pittsburgh, PA
01.2023 - 09.2023
  • Skillfully provided comfort and care to improve the health and wellbeing for diverse populations and underserved members of the community including uninsured, migrant workers, refugees, immigrants, etc
  • Properly administer support, encouragement, and mentorship to clients suffering from substance use disorders that promote long-term recovery and a reduced chance of relapse
  • Coordinate and manage group sessions that allow clients to share experiences and develop authentic peer-to-peer relationships
  • Organize aftercare programs for patients being discharged
  • Apply analytical skills to review client records prior to determining treatment programs
  • Dispense appropriate medications to patients and monitor their progress by conducting urine tests
  • Accurately maintain the integrity of project logs, reports, and records within the necessary files and database(s)
  • Educate clients about each stage of the recovery process including pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery
  • Strategically plan and conduct interviews and drug tests to determine the needs of clients.

Gateway Rehab- Recovery Specialist

Gateway Rehab
Aliquippa, PA
08.2022 - 01.2023
  • Skillfully provided comfort and care to improve the health and wellbeing for diverse populations and underserved members of the community including uninsured, migrant workers, refugees, immigrants, etc
  • Properly administer support, encouragement, and mentorship to clients suffering from substance use disorders that promote long-term recovery and a reduced chance of relapse
  • Coordinate and manage group sessions that allow clients to share experiences and develop authentic peer-to-peer relationships
  • Organize aftercare programs for patients being discharged.

Mental Health Association, Inc House Manager

Mental Health Association, Inc
Springfield, MA
04.2022 - 07.2022
  • House Management duties and addiction recovery support including mind, body and spirit
  • Developed and implemented individualized recovery wellness plans
  • Provided group, family and individual counseling to support recovery goals
  • Gathered information about useful resources and helped coordinate referrals
  • Participated in multidisciplinary meetings focused on providing comprehensive assistance
  • Consistently guaranteed records were completed on time and complied with agency and HIPAA requirements
  • Cultivated a strong agency reputation within the community by assisting clients with identifying strengths and sharing personal experiences during appointments
  • Provide case management services to clients, including assessment, planning, and coordination of services
  • Conduct intake interviews and assessments to determine client needs and develop individualized care plans
  • Monitor client progress and make necessary adjustments to care plans as needed
  • Assist clients in accessing community resources and support services
  • Maintain accurate and up-to-date client records and documentation
  • Provide crisis intervention and support as needed
  • Oversee a staff of up to 5 individuals who also work at the house throughout the week.

Gandara Center - Recovery Coach

Gandara Center
Springfield, MA
04.2021 - 08.2021
  • Skillfully provided comfort and care to improve the health and wellbeing for diverse populations and underserved members of the community including uninsured, migrant workers, refugees, immigrants, etc
  • Properly administer support, encouragement, and mentorship to clients suffering from substance use disorders that promote long-term recovery and a reduced chance of relapse
  • Coordinate and manage group sessions that allow clients to share experiences and develop authentic peer-to-peer relationships
  • Organize aftercare programs for patients being discharged.

Behavioral Health Network, Inc Addiction Counselor

Behavioral Health Network, Inc
Springfield, Massachusetts
01.2021 - 04.2021
  • Skillfully provide comfort and care to improve the health and well-being for diverse populations and underserved members of the community including uninsured, migrant workers, refugees, immigrants, etc
  • Properly administer support, encouragement, and mentorship to patients suffering from substance abuse disorders that promote long-term recovery and a reduced chance in relapse
  • Coordinate and manage group sessions that allow patients to share experiences and develop authentic peer-to-peer relationships
  • Organize aftercare programs for patients being discharged
  • Apply analytical skills to review client records prior to determining treatment programs
  • Dispense appropriate medications to patients and monitor their progress by conducting urine tests
  • Accurately maintain the integrity of project logs, reports, and records within the necessary files and database(s)
  • Educate patients about each stage of the recovery process including pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery
  • Strategically plan and conduct interviews and drug tests to determine the needs of patients.

Caring Health Center, Inc - Substance Use Disorder Specialist/Community Health Worker

Caring Health Center, Inc
Springfield, Massachusetts
01.2018 - 01.2021
  • Skillfully provided comfort and care to improve the health and wellbeing for diverse populations and underserved members of the community including uninsured, migrant workers, refugees, immigrants, etc
  • Properly administer support, encouragement, and mentorship to clients suffering from substance use disorders that promote long-term recovery and a reduced chance of relapse
  • Coordinate and manage group sessions that allow clients to share experiences and develop authentic peer-to-peer relationships
  • Organize aftercare programs for patients being discharged
  • Apply analytical skills to review client records prior to determining treatment programs
  • Dispense appropriate medications to patients and monitor their progress by conducting urine tests
  • Accurately maintain the integrity of project logs, reports, and records within the necessary files and database(s)
  • Educate clients about each stage of the recovery process including pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery
  • Strategically plan and conduct interviews and drug tests to determine the needs of clients.

Behavioral Health Network, Inc Certified Peer Recovery Specialist

Behavioral Health Network, Inc
Springfield, Massachusetts
01.2017 - 01.2018
  • Offered direct and indirect clinical supportive services during one-on-one and Substance Use Disorder group sessions within a culturally diverse community in an attempt of reducing risk and escalated crises
  • Played a vital role in ensuring that clients completed the Wellness Recovery Action Plans and peer support programs to facilitate symptom, medication, and stress management and education
  • Utilized available community resources when recommending additional treatments to clients
  • Consistently guaranteed records were completed and complied with agency protocols and stakeholders' expectations and standards
  • Cultivated a strong agency reputation within the community by assisting clients with identifying positive behavioral choices and sharing personal experiences during group sessions.

Western Mass. Recovery Learning Community - Intentional Peer Support Specialist

Western Mass. Recovery Learning Community
Springfield, Massachusetts
11.2016 - 01.2018
  • Actively assisted community members with achieving their recovery goals and objectives by frequently overseeing and monitoring their progress during one-on-one and Substance Use Disorder group sessions
  • Proactively determined client needs and collaborated with team members in giving support and creating coping strategies that encouraged recovery.

Education

Bachelor of Science - Human Services, Substance Use Disorder

Southern New Hampshire University
Manchester, NH
05-2025

Certified Recovery Specialist - Substance Use Disorder Recovery

Pennsylvania Certification Board
Harrisburg
08-2024

Certified Community Health Worker - Human Services

Pennsylvania Certification Board
Harrisburg, PA
08-2022

Addiction Certification - Addiction Counseling

University of Massachusetts - Boston
Boston, MA
11-2017

Recovery Coach - Recovery Coaching

Westfield State University
Westfield, MA

Skills

  • Individual counseling
  • Resource advocacy
  • Crisis Intervention
  • Treatment planning
  • Recovery planning
  • Cultural Competency
  • Compassionate communication
  • Basic First Aid
  • Crisis Management
  • Goal Setting
  • Client education
  • Clinical Documentation
  • Clinical assessment
  • Providing community referrals
  • Specimen testing
  • EPIC/Ochin, CareLogic, Ehana, Methasoft,etc proficiency (EHR/EMR)
  • Interdisciplinary Care
  • Operational Efficiency
  • Employee Coaching and Motivation
  • Emotional Support
  • Administration and Reporting
  • Facility Inspections
  • Supporting Daily Living Needs
  • Client Requirements
  • Emergency Situations
  • Activity Supervision
  • Managing Operations and Efficiency
  • Compliance Requirements
  • Supervising Residents

Timeline

Recovery House Manager

Jade Wellness Center
04.2024 - Current

Unity Recovery Community Organization-SRO (27 beds + Overnight Shelter) Supervisor

Unity Recovery Community Organization
09.2023 - Current

Crossroads Treatment Centers-Care Manager

Crossroads Treatment Centers
01.2023 - 09.2023

Gateway Rehab- Recovery Specialist

Gateway Rehab
08.2022 - 01.2023

Mental Health Association, Inc House Manager

Mental Health Association, Inc
04.2022 - 07.2022

Mental Health Association, Inc, BestLife Clinic - Recovery Coach

Mental Health Association, Inc, BestLife Clinic
08.2021 - Current

Gandara Center - Recovery Coach

Gandara Center
04.2021 - 08.2021

Behavioral Health Network, Inc Addiction Counselor

Behavioral Health Network, Inc
01.2021 - 04.2021

Caring Health Center, Inc - Substance Use Disorder Specialist/Community Health Worker

Caring Health Center, Inc
01.2018 - 01.2021

Behavioral Health Network, Inc Certified Peer Recovery Specialist

Behavioral Health Network, Inc
01.2017 - 01.2018

Western Mass. Recovery Learning Community - Intentional Peer Support Specialist

Western Mass. Recovery Learning Community
11.2016 - 01.2018

Bachelor of Science - Human Services, Substance Use Disorder

Southern New Hampshire University

Certified Recovery Specialist - Substance Use Disorder Recovery

Pennsylvania Certification Board

Certified Community Health Worker - Human Services

Pennsylvania Certification Board

Addiction Certification - Addiction Counseling

University of Massachusetts - Boston

Recovery Coach - Recovery Coaching

Westfield State University
VINCE CARTER, CRS, CCHW