Vince Difranco
McDonald's
Candler,NC
7
years of professional experience
Dynamic professional with extensive experience in managing daily restaurant operations and driving team performance. Proven ability in conflict resolution and operational efficiency, consistently improving customer service metrics and maintaining optimal inventory levels to minimize waste.
Work History
Department Manager
1 Month- Supervised daily operations to ensure compliance with company standards in customer service and product quality.
- Managed inventory levels and coordinated supply orders to maintain stock availability while minimizing waste.
- Trained new team members on service protocols and customer engagement techniques to enhance service delivery.
- Implemented quality control measures to ensure food safety and consistency in product offerings.
- Resolved customer complaints effectively, fostering a positive dining experience through attentive service.
- Monitored performance metrics, identifying areas for operational improvements and facilitating staff accountability.
Driver
5 Months- Picked up trash and recyclables while addressing customer concerns and complaints.
- Trained drivers on efficient route navigation and customer interaction protocols.
Traveling Manager
2 Years 1 Month- Oversaw store operations, assisting managers with stocking and motivating employees to achieve performance goals.
- Managed multiple stores, ensuring compliance with company policies and addressing operational challenges.
- Conducted paperwork and financial transactions, including banking deposits and inventory orders.
Assistant Store Manager
4 Years 4 Months- Ran shifts, including staffing, customer service, and loss prevention initiatives.
- Handled all paperwork and financial responsibilities, ensuring accurate deposits.
- Addressed customer and employee issues promptly to maintain a positive store environment.
Education
High School Diploma
ServSafe
Food safety certified
Timeline
Department Manager
McDonald's
07.2026 - 08.2026Read More
Driver
FCC Environment
09.2025 - 02.2026Read More
Traveling Manager
HotSpot
08.2023 - 09.2025Read More
Assistant Store Manager
Roadrunner Market
03.2019 - 07.2023Read More
New Caneyhigh
High School Diploma
Read More