Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vince Estrada

Fresno,CA

Summary

Dynamic leader with a proven track record at FoodsCo, enhancing customer satisfaction and employee productivity through strategic planning and effective team leadership. Excelled in complex problem-solving and verbal communication, achieving significant improvements in service delivery and safety procedures. Skilled in staff management and mentoring, fostering a culture of continuous learning and collaboration. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Customer First Manager

FoodsCo
07.2007 - 04.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Meat Clerk

FoodMaxx
02.2004 - 06.2007
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Used strong communication skills to address customer inquiries or concerns promptly and professionally.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Ensured freshness of products by monitoring inventory levels and maintaining proper storage conditions.

General Laborer

Derrels Mini Storage
01.2000 - 03.2002
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.

Education

No Degree -

Herbert Hoover High School
Fresno, CA

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Strategic Planning
  • Schedule Preparation
  • Sales Techniques

Certification

Forklift Certified, First Aid Certified, Traffic and Control Certied.

Timeline

Customer First Manager

FoodsCo
07.2007 - 04.2014

Meat Clerk

FoodMaxx
02.2004 - 06.2007

General Laborer

Derrels Mini Storage
01.2000 - 03.2002

No Degree -

Herbert Hoover High School

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Vince Estrada