Vince Gonzalez

I was responsible for running shift operations and managing the morning and afternoon shifts, as well as overseeing and coaching team member efforts in order to achieve planned goals. I ensured operational excellence throughout the restaurant by supervising and leading team members to perform their assigned responsibilities per the positional checklists in a proficient way; with the philosophy of providing Gold Standard Services to all guests as policy states. I monitored proper staffing levels and labor costs, making sure to work efficiently on having a presentable restaurant ready for REV inspections and secret shoppers.

I was responsible for overseeing all operations in the nighttime by ensuring proper cleaning procedures were followed per policy of the company; and supervising all food quality that was being handed out to all guests. I handled all closing shift money deposits and registry of inventory as well sending daily sale revenue reports. I oversaw and coached team member efforts in order to achieve planned goals.